Admissions Registration Specialist Lead

2 weeks ago


Oak Park, Illinois, United States Rush University Full time
Job Summary

The Admissions Registration Specialist Lead is responsible for ensuring the accuracy and completeness of patient demographic and insurance information. This role requires strong communication and analytical skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Collects, verifies, and enters patient demographic, employer, financial, emergency contact, insurance, subscriber, and case-specific information into Epic.
  • Consistently obtains and interprets patient insurance benefits and communicates this information accurately to patients and coworkers.
  • Determines patient financial obligations and communicates this information respectfully and accurately.
  • Performs registration functions consistent with Federal, State, and Local regulatory agencies and payer requirements, as well as organizational policies and procedures.
  • Acts as a resource to new staff by answering questions, assisting with daily job functions, and correcting errors.
  • Collaborates with numerous departments to resolve issues and analyzes necessary information to ensure hospital reimbursement.
Requirements
  • High school graduate or equivalent.
  • 1-2 years of relevant experience.
  • Experience within a hospital or clinic environment, a health insurance company, managed care organization, or other healthcare financial service setting.
  • Basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
  • Excellent communication and customer service skills.
  • Ability to analyze and interpret data.
  • Critical thinking, sound judgment, and strong problem-solving skills.
Preferred Qualifications
  • Associates Degree in Accounting or Business Administration.
  • Knowledge of insurance and governmental programs, regulations, and billing processes.
Physical Demands

This role requires the ability to work in a fast-paced environment and to prioritize tasks effectively.

Competencies

This role requires strong communication, analytical, and problem-solving skills, as well as the ability to work effectively in a team environment.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.



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