Admissions Registration Specialist

1 week ago


Oak Park, Illinois, United States Rush Full time
Job Summary

The Admissions Registration Specialist is responsible for ensuring accurate and timely patient registration for all types of admissions and elective procedures. This role involves reviewing patient demographic and insurance information, collecting and verifying patient financial responsibilities, and communicating with patients and healthcare providers to resolve any issues.

Key Responsibilities
  • Collect, verify, and enter patient demographic, employer, financial, emergency contact, insurance, subscriber, and case-specific information into Epic.
  • Obtain and interpret patient insurance benefits, communicating this information accurately to patients and co-workers.
  • Determine patient financial obligations and communicate this information respectfully and accurately.
  • Perform registration functions in accordance with Federal, State, and Local regulatory agencies and payer requirements, as well as organizational policies and procedures.
  • Notify patients of hospital policies governing the revenue cycle and minimize potential financial risk by discussing financial responsibilities with patients and/or guarantors.
  • Respond to telephone inquiries from patients, payers, physicians, and internal departments, resolving issues and escalating when necessary.
Requirements
  • High school graduate or equivalent.
  • 0-1 year of experience.
  • Basic understanding of Microsoft Office suite offerings (Word, PowerPoint, Excel).
  • Excellent communication and customer service skills.
  • Basic keyboarding skills.
  • Critical thinking, sound judgment, and strong problem-solving skills.
  • Team-oriented, open-minded, flexible, and willing to learn.
  • Strong attention to detail and accuracy.
  • Ability to prioritize and function effectively in a fast-paced environment.
Preferred Qualifications
  • Associate's degree in Accounting or Business Administration.
  • Experience in a hospital or clinic environment, health insurance company, managed care organization, or other healthcare financial service setting.
  • Knowledge of insurance and governmental programs, regulations, and billing processes.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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