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Resident Engagement Specialist
2 months ago
Position Overview:
The role of the Community Services Coordinator is essential in enhancing the living experience for residents in affordable housing and the surrounding community. This position focuses on fostering an environment that values cultural diversity, encourages resident participation, and promotes safety and positivity within the community.
Key Responsibilities:
- Design and execute various programs and social services for both children and adults, leveraging local community resources and partnerships.
- Oversee educational initiatives such as Out-of-School Time and GED Preparation to support residents' academic success.
- Implement job readiness workshops, financial literacy sessions, and food assistance programs to encourage economic independence.
- Organize health and wellness activities aimed at improving both physical and mental health among residents.
- Facilitate community engagement events and neighborhood watch programs to cultivate safe and resilient neighborhoods.
- Assess community needs and develop additional services accordingly.
- Plan and deliver educational content for various age groups, utilizing community resources effectively.
- Collaborate with residents to set service goals and provide ongoing support to track their progress.
- Maintain comprehensive resource files for referrals to ensure residents receive necessary services, including follow-up support.
- Utilize a data management system for tracking case management progress and program outcomes.
- Prepare and distribute a monthly community newsletter and calendar of events.
- Offer guidance to resident associations and assist in limited fundraising efforts through grants and partnerships.
- Deliver exceptional customer service to property management teams, ensuring residents adhere to lease agreements.
- Engage with volunteers and community partners to enhance program offerings.
- Demonstrate proficiency in Microsoft Office Suite and other relevant software applications.
- Perform any additional duties as assigned by management.
Qualifications:
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Google Applications.
- Exceptional written and verbal communication skills.
- Strong project planning and organizational abilities.
Education and Experience:
- A minimum of three to five years of experience in social service delivery is required.
- A Bachelor’s degree in Social Work, Education, or a related field is preferred.
Physical Requirements:
Ability to sit for extended periods while working on a computer and occasionally lift up to 25 pounds.
