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Resident Support Specialist

1 month ago


New Haven, Connecticut, United States Columbus House Full time
Job Summary

Columbus House is seeking a Resident Support Specialist to provide supervision, safety, and program management support to homeless clients in need of 24/7 shelter. The ideal candidate will have a strong knowledge base of residential services for the homeless population and excellent organizational and time management skills.

Key Responsibilities
  • Perform hourly wellness rounds on the floor.
  • Supervise up to nineteen clients to ensure compliance with all house rules.
  • Counsel clients to assist them with following their recovery service plans.
  • Assist in ensuring security of the Shelter. Maintain hourly logs.
  • Observe and document medication calls.
  • Help move client belongings as necessary.
  • Clean and disinfect rooms as clients leave ensuring rooms are well-prepared for new admissions.
  • Collaborate with other agencies and social service providers.
  • Attend agency and program meetings as scheduled.
  • Complete all required reports/incident logs.
  • Enter data into computer as directed.
  • Provide shift coverage to other RS staff during their break times.
  • Remain on-site to perform essential functions during emergency situations as designated by the Chief Executive Officer.
Requirements
  • High School Graduate or equivalent; Demonstrated the ability to manage, motivate and direct consumers.
  • Complete knowledge base of all aspects of the delivery of residential services for the homeless population.
  • Excellent organizational and time management skills with a deadline-oriented mindset
  • Proficient in Microsoft Office and other common desk top applications.
  • Able to effectively use the local network of substance abuse, mental health, and social services providers.
  • Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics.
  • Knowledge of local housing and vocational/entitlement programs.
  • Culturally competent; must possess the capacity to work within a team and foster teamwork.
  • General understanding of crisis intervention skills, confidentiality, boundaries, universal precautions.
  • Able to meet all documentation requirements.
  • Able to foster a Harm Reduction philosophy within the work environment.
  • Strong empathic skills coupled with a high degree of reliability and punctuality.
  • Valid drivers' license with a good driving record.

Supervised by: Recovery House and Respite Manager
Pay: $17.00/hr.
Schedule: Sunday- Thursday 12am-8am

Columbus House is an Equal Opportunity Employer: Minorities/Females/Protected Veterans/ Individuals with Disabilities/Sexual Orientation/Gender Identity.