Coffee Specialist

Compensation Type:
Hourly

Company Overview:
Hotel Effie Sandestin Autograph Collection is a distinguished establishment within the Marriott Bonvoy's Autograph Collection, recognized for its unique portfolio of diverse and dynamic properties.

Position Overview:
The Sweetbay Barista plays a vital role in crafting both hot and cold beverages according to established recipes, ensuring that every drink is visually appealing and meets high standards of quality. This position also emphasizes cleanliness, sanitation, and safety within the coffee bar area, aiming to minimize waste while maximizing efficiency.

Key Responsibilities:

• Welcome customers warmly as they arrive.
• Provide drink menus and address inquiries regarding ingredients.
• Accurately take orders, paying close attention to customer preferences.
• Demonstrate knowledge of beverage preparation techniques for both hot and cold drinks.
• Utilize the P.O.S system effectively.
• Handle cashier duties, including closing checks and managing cash transactions.
• Perform opening and closing tasks as per established procedures.
• Answer phone calls and manage guest communications professionally.
• Maintain a friendly and professional demeanor at all times.
• Ensure that work areas are stocked and prepared as needed.
• Adhere to company and departmental standard operating procedures.
• Promote coffee consumption by educating customers about products and offerings.
• Prepare and serve a variety of coffee drinks and light snacks.
• Manage inventory by replenishing supplies and maintaining equipment.
• Ensure a safe and healthy work environment by following sanitation regulations.
• Enhance the reputation of the coffee shop by taking ownership of new requests and opportunities.

Qualifications:

• Effective verbal and written communication skills.
• Ability to listen, understand, and clarify concerns from guests and team members.
• Strong multitasking and prioritization skills.
• Positive and service-oriented approach in all interactions.
• Willingness to attend required meetings and training sessions.
• Regular attendance in compliance with company standards.
• High standards of personal appearance and grooming.
• Ability to identify and address problems proactively.
• Basic math skills for handling transactions.
• Willingness to cross-train in other areas as needed.

Education and Experience:

• High School diploma or equivalent; experience in hospitality preferred.
• Previous experience as a Barista is an advantage.