Waste Management Representative
22 hours ago
We are seeking a highly skilled and motivated Client Services Representative to join our team at Casella Waste Systems. As a key member of our customer service team, you will be responsible for building strong relationships with commercial and industrial clients, providing exceptional service, and ensuring their waste management needs are met.
Key Responsibilities- Respond to service requests from clients via phone or email, gathering necessary information to execute services and create work orders.
- Execute work orders in a timely manner, ensuring complete and accurate information for billing purposes.
- Schedule service requests with vendors and confirm completion of services.
- Coordinate with the Sourcing Group to obtain pricing from haulers and end sites for comparison with other vendors.
- Communicate with clients to resolve issues such as equipment repairs, material quality, and additional service fees.
- Collaborate with accounts payable and receivable departments to ensure all services are billed.
- Proactively contact service locations prior to holidays and schedule weekly services when possible.
- Communicate regularly with account managers about service for assigned customers, including equipment repairs and reoccurring issues.
We offer a career path with distinct levels of responsibility and growth opportunities:
Level 1: 0-2 years of experience in customer service, with a focus on building knowledge of Casella's business products and services.
Level 2: 2-3 years of experience, with a focus on technical areas of customer service and client relationship management.
Senior: 4+ years of experience, with a focus on leadership and advanced technical skills.
RequirementsTo be successful in this role, you will need:
- A high school education and a demonstrated ability to work in a team environment.
- Excellent relationship management, listening, communication, and problem-solving skills.
- Proficiency in Microsoft Office and a working knowledge of CRM software.
We are looking for a positive, team-oriented individual who is proactive, efficient, attentive, and results-driven. If you have a strong ability to see the larger picture while focusing on detailed information, we encourage you to apply.
BenefitsCasella Waste Systems offers a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as a 401K plan, employee assistance program, and more.
-
Client Services Representative
2 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timeJob SummaryThe Client Services Representative is a key member of our team, responsible for building relationships with commercial and industrial clients across the United States and Canada. This role requires strong communication and problem-solving skills, as well as the ability to manage waste and recycling services effectively.Key ResponsibilitiesReceive...
-
Client Services Representative
1 day ago
Rutland, Vermont, United States Casella Waste Systems Full timeJob SummaryThe Client Services Representative is a key member of our team, responsible for building relationships with commercial and industrial clients across the United States and Canada. This role requires strong communication and problem-solving skills, as well as the ability to manage facilities waste and byproducts into various outlets.Key...
-
Customer Service Representative
2 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timeJob SummaryCasella Waste Systems is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our commercial and industrial clients, providing exceptional customer service, and driving business growth.Key...
-
Customer Support Specialist
4 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timeClient Services RepresentativeWe are looking for motivated individuals at various stages of their careers to fill the role of Client Services Representative at Casella Waste Systems. This position entails engaging with commercial and large industrial clients across the United States and Canada, overseeing waste management and byproducts, and identifying the...
-
Division Operations Manager
2 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timeJob Summary:The Division Controller plays a crucial role in supporting the budget preparation and expense management activities for Casella Waste Systems. This position oversees and guides the daily accounting functions for specific locations or facilities within the organization.Key Responsibilities:Directs and oversees the daily accounting functions for...
-
Rutland, Vermont, United States Casella Waste Systems Full timeJob SummaryCasella Waste Systems is seeking a highly experienced and skilled Director of Environmental Permitting and Compliance to lead our regional team in managing environmental planning, permitting, and construction projects. The ideal candidate will have extensive experience in environmental permitting, project management, construction, project...
-
Senior Billing Manager
2 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timeJob SummaryThe Billing Supervisor is a key member of the Casella Waste Systems team, responsible for leading the billing team in daily tasks, including invoicing, reporting, and associated billing processes. This role requires strong leadership and organizational skills, as well as the ability to work well under pressure in a fast-paced environment.Key...
-
Fleet Systems Analyst
1 week ago
Rutland, Vermont, United States Casella Waste Systems Full timeFleet Systems Analyst Job DescriptionAt Casella Waste Systems, we are seeking a highly skilled Fleet Systems Analyst to join our team. As a key member of our operations team, you will play a critical role in analyzing and improving our fleet management systems.Key Responsibilities:Organize and maintain data in fleet systems, ensuring accuracy and...
-
Fleet Systems Analyst
6 days ago
Rutland, Vermont, United States Casella Waste Systems Full timeFleet Systems Analyst Job DescriptionAt Casella Waste Systems, we are seeking a highly skilled Fleet Systems Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring the optimal performance of our fleet systems.Key Responsibilities:Organize and maintain data in fleet systems, ensuring accuracy and...
-
Lead Indirect Tax Specialist
4 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timePosition OverviewCasella Waste Systems is on the lookout for a dedicated Lead Indirect Tax Specialist to enhance our Corporate Tax division. This role presents a unique chance to engage with intricate tax matters that are highly visible to upper management. The Lead Indirect Tax Specialist will report directly to the Indirect Tax Manager. The selected...
-
Billing Specialist
3 weeks ago
Rutland, Vermont, United States Casella Waste Systems, Inc Full timeJob SummaryThe Billing Specialist performs a variety of routine and non-routine simple to moderately complex financial functions to ensure proper preparation of accurate and timely invoices to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts.Key...
-
Fleet Systems Analyst
6 days ago
Rutland, Vermont, United States Casella Waste Systems Full timeFleet Systems AnalystAt Casella Waste Systems, we are seeking a highly skilled Fleet Systems Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring the efficient management of our fleet systems.Key Responsibilities:Organize and maintain data in fleet systems, ensuring accuracy and integrity.Develop and...
-
Fleet Operations Analyst
4 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timePosition OverviewThe Fleet Operations Analyst is responsible for conducting regular business assessments utilizing various methodologies, exploring industry best practices, and aiding in the development of solutions and recommendations to enhance system functionality. The individual will collaborate within a team to oversee software systems and manage all...
-
Accounting Services Representative
3 weeks ago
Rutland, Vermont, United States Casella Waste Systems, Inc Full timeJob SummaryThe Billing Specialist performs a variety of routine and non-routine simple to moderately complex financial transaction functions to ensure proper preparation of accurate and timely financial statements to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer...
-
Billing Operations Manager
4 weeks ago
Rutland, Vermont, United States Casella Waste Systems Full timePosition Overview:The Billing Operations Manager oversees the billing department's daily functions, including invoicing, reporting, and related billing activities. This role involves organizing, delegating, and managing billing tasks for the team while fostering a productive work atmosphere. The manager plays a crucial role in recruiting, training, and...
-
Billing Specialist
4 days ago
Rutland, Vermont, United States Casella Waste Systems, Inc Full timeJob SummaryThe Billing Specialist plays a crucial role in ensuring the accurate and timely preparation of bills to customers based on service contract terms. This position involves a range of responsibilities, including customer account management, billing process optimization, and data analysis.Key ResponsibilitiesDevelop a thorough understanding of Casella...
-
Access Representative
2 days ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Access Representative to join our team at Rutland Regional Medical Center. As an Access Representative, you will play a critical role in ensuring the smooth registration and scheduling process for our patients.Key ResponsibilitiesAccurately register patients in our hospital information system,...
-
Access Representative
5 days ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Access Representative to join our team at Rutland Regional Medical Center. As an Access Representative, you will play a critical role in ensuring the smooth registration and scheduling process for patients receiving care in our Outpatient Services, Offsite Laboratories, Specimen Collection...
-
Access Representative
20 hours ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Access Representative to join our team at Rutland Regional Medical Center. As an Access Representative, you will play a critical role in ensuring the smooth registration and scheduling process for patients receiving care in our Outpatient Services, Offsite Laboratories, Specimen Collection...
-
Patient Access Representative
2 weeks ago
Rutland, Vermont, United States Rutland Regional Medical Center Full timeRutland Regional Medical Center seeks a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and scheduling process for patients receiving care in our Outpatient Services, Offsite Laboratories, Specimen Collection Center, or Emergency Department.Key...