IT Helpdesk Support Specialist

3 days ago


Yellow Springs, Ohio, United States Sensus Full time
About the Role

We are seeking a highly motivated and detail-oriented IT Helpdesk Intern to join our team at Sensus. As a key member of our IT department, you will provide exceptional support to our end-users, ensuring a seamless and efficient experience.

Key Responsibilities
  • Provide technical support to users via phone, email, and in-person
  • Deploy and configure computer hardware and software
  • Identify and resolve hardware, software, and operator problems
  • Collaborate with the IT team to maintain a reliable IT infrastructure
  • Perform daily administration of disk backup tape rotation and off-site storage
Requirements
  • High school diploma or equivalent required
  • Currently enrolled in a post-secondary University diploma program in Information Systems or Computer Science
  • Experience in Helpdesk and/or customer service relations beneficial
  • Proficiency in Microsoft Office applications
  • Strong communication and problem-solving skills
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about IT, we encourage you to apply.


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