Cage/Guest Services Cashier
2 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Cage/Guest Services Cashier to join our team at Cliff Castle Casino Hotel. As a key member of our team, you will be responsible for providing exceptional guest service while handling monetary transactions efficiently and accurately.
Key Responsibilities:
- Process various redemptions and exchange transactions with accuracy, including gaming cheques, coin/currency exchanges, check cashing, cash advances, coupon/voucher redemptions, and more.
- Accurately balance assigned bank and maintain a working knowledge of the facility and special events to keep guests informed.
- Assist other cashiers in the Cage as needed and maintain a high level of accuracy and thoroughness in departmental records and reports.
- Work efficiently under pressure, maintain professional composure, and perform other duties as assigned.
Requirements:
- High School diploma or equivalent, preferred.
- Recent experience handling large volumes of currency and transactions, such as bank teller, cashier, or CSM.
- Excellent communication skills, ability to accurately operate a 10-key calculator by sight, and pass a basic math test.
- Be at least 18 years of age, demonstrate eligibility to work in the U.S., and participate in pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.
- Communicate and interact with guests, fellow team members, and management in a professional and courteous manner.
- Able to work all shifts, weekends, and holidays as deemed necessary, and comply with all Cliff Castle Casino Hotel policies and procedures.
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