Senior Manager, Client Experience Lead
4 weeks ago
We are seeking a seasoned Senior Manager to join our Corporate Practice in Chicago to support a diverse range of client and new business needs. In this role, you will be responsible for leading programs involving reputation management, earned media strategies, executive thought leadership, internal communications, crisis communications, and integrated communications planning to protect and drive corporate reputation and value proposition narratives for clients across various industries.
Key Responsibilities:- Own the execution of client programs, budgets, and plans, ensuring alignment with strategic objectives.
- Contribute to the development of plans, translating strategies into actionable tactics.
- Ensure team deliverables meet strategic plans, driving strong results across agreed-upon communications channels.
- Create media strategies and oversee the pitching of well-developed stories to key national, trade, and other media outlets that align with client goals.
- Develop executive positioning programs and tactical outputs, including media, speaking, awards, and social opportunities.
- Support issues and crises, including media monitoring, creation of reactive statements and materials, preparedness, and scenario planning.
- Build strong client and internal relationships, confidence, and trust by proactively anticipating and understanding client needs.
- Leverage industry knowledge and experience to proactively support and recommend new ideas.
- Contribute to the career growth of junior team members, serving as a mentor and role model.
- Actively participate in team culture, external visibility events, and assist with new business.
- Demonstrate financial acumen in the areas of budgeting, billing, and staffing.
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement for purchases that nourish your health, mind, body, and soul
- MyDays - Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Weber Shandwick is an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.
-
Senior Manager, Client Experience Lead
3 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeSenior Manager, Client ExperienceWe are seeking a seasoned Senior Manager to join our Corporate Practice in Chicago to support a diverse range of client and new business needs. In this role, you will be responsible for leading programs involving reputation management, earned media strategies, executive thought leadership, internal communications, crisis...
-
Senior Manager, Client Services Lead
3 weeks ago
Chicago, Illinois, United States 24 Seven Talent Full timeAbout 24 Seven Talent24 Seven Talent is a leading creative staffing and recruiting firm that partners with top employers to provide innovative solutions for their marketing, creative, and digital needs.Job Title: Senior Manager, Client ServicesWe are seeking an ambitious and driven Senior Manager, Client Services to join our team. As a key member of our...
-
Senior Manager, Client Services Lead
1 week ago
Chicago, Illinois, United States 24 Seven Talent Full timeAbout 24 Seven TalentWe are a leading creative staffing and recruiting firm, partnering with top employers to deliver innovative solutions and exceptional talent. Our mission is to drive meaningful impact by helping navigate change in today's evolving environment.Job Title: Senior Manager, Client ServicesWe are seeking an ambitious and driven Senior Manager,...
-
Senior Vice President of Client Experience
4 weeks ago
Chicago, Illinois, United States The Post At Mint Hill Llc Full timeSenior Vice President, Client ExperienceWe are seeking a seasoned Senior Vice President to join our Corporate team to support a broad range of client and new business needs.In this role, you will be working on programs involving reputation management, executive thought leadership, internal communications, crisis communications, and integrated media...
-
Account Director, Client Experience Lead
2 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead cross-functional teams to deliver high-impact...
-
Account Director, Client Experience Lead
4 weeks ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Account Director, Client Experience Lead
1 week ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for driving multi-channel campaigns to success, coaching team members, and bringing to life innovative ideas that resonate with our clients.Key Responsibilities:Develop and...
-
Account Director, Client Experience Lead
3 weeks ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for driving multi-channel campaigns to success, coaching team members, and bringing to life innovative ideas that resonate with our clients.Key Responsibilities:Develop and...
-
Senior Account Director, Client Experience
1 month ago
Chicago, Illinois, United States The Post At Mint Hill Llc Full timeAbout The Post At Mint Hill LlcWe are a leading agency in the industry, and we are looking for a highly skilled Account Director to join our team. As an Account Director, you will be responsible for leading multi-channel campaigns to success, coaching team members, and bringing to life some of the best in-culture ideas.Key ResponsibilitiesCritical Thinking:...
-
Senior Client Relationship Manager
1 week ago
Chicago, Illinois, United States William Blair Full timeJob Title: Senior Client Relationship ManagerWe are seeking a highly motivated Senior Client Relationship Manager to join our established Client Services team at William Blair. This individual will build strong and extensive relationships with our Canadian institutional accounts to ensure account retention and promote the cross-sale of additional investment...
-
Senior Vice President, Client Lead
2 weeks ago
Chicago, Illinois, United States Thegradcafe Full timeAbout the RoleWe are seeking a highly experienced Senior Vice President, Client Lead to join our team at Epsilon. As a key member of our leadership team, you will be responsible for leading a team of leaders to develop sound business practices built around strategy, goal setting, hiring, and advising.The ideal candidate will have a strong background in...
-
Account Director, Client Experience Lead
2 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Account Director, Client Experience Lead
2 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Account Director, Client Experience Lead
4 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Senior Client Partner
4 weeks ago
Chicago, Illinois, United States Qualitest Full timeSenior Client PartnerWe are seeking a highly experienced Senior Client Partner to join our team at Qualitest. As a key member of our leadership team, you will be responsible for building and maintaining strong relationships with our top-tier technology clients, driving revenue growth, and delivering exceptional client outcomes.Key Responsibilities:Partner...
-
Senior Client Partner
4 weeks ago
Chicago, Illinois, United States Qualitest Full timeSenior Client PartnerWe are seeking a highly experienced Senior Client Partner to join our team at Qualitest. As a key member of our leadership team, you will be responsible for building and maintaining strong relationships with our top-tier technology clients, driving revenue growth, and delivering exceptional client outcomes.Key Responsibilities:Partner...
-
**Senior Director, Client Engagement Lead**
1 month ago
Chicago, Illinois, United States Epsilon Data Interactive, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Client Engagement team. As a key member of our organization, you will be responsible for driving client success and satisfaction by orchestrating the delivery of our products and services.Key ResponsibilitiesForge Deep Client Relationships: Develop and maintain strong...
-
Senior Client Relationship Manager
3 weeks ago
Chicago, Illinois, United States William Blair Full timeAbout William BlairWilliam Blair is a global boutique investment bank and asset management firm that has delivered trusted advice for nearly nine decades. We are committed to our people, culture, values, clients, and local communities.Job SummaryWe are seeking a highly motivated Senior Client Relationship Manager to join our established Client Services team....
-
Senior Client Partner
4 weeks ago
Chicago, Illinois, United States Qualitest Full timeSenior Client PartnerWe are seeking a highly experienced Senior Client Partner to join our team at Qualitest. As a key member of our leadership team, you will be responsible for building and maintaining strong relationships with our top-tier technology clients, driving revenue growth, and delivering exceptional client outcomes.Key Responsibilities:Partner...
-
Account Director, Client Experience Lead
4 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead cross-functional teams to deliver integrated...