Client Solutions Associate, Healthcare
4 days ago
About the Role
We are seeking recent graduates with a strong passion for client service to join our healthcare-focused teams as an Associate in our New York office. As an Associate, you will be the engine behind our Insight Network, the world's largest and most varied source of first-hand expertise.
Key Responsibilities
- Supporting team members on client projects and expert engagement.
- Recruiting new experts to join our network through targeted lead generation and timely outreach.
- Collaborating closely with team members to expand projects and rescope recruiting populations to drive successful client outcomes.
- Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
- Scheduling and confirming critical calls and meetings between our clients and experts, including scheduling all calls with any new recruits you've made.
- Proactively engaging with our experts to understand their expertise and gauge their fit for client projects.
- Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
What You Will Learn
- Excel in a fast-paced and challenging environment that demands attention to detail, prioritization of various workflows, and execution on multiple projects at the same time.
- Develop strong, transferable business skills, including client service excellence, communication, time management, negotiating, problem-solving, project management, and the ability to achieve commercial targets.
- Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
- Mentor future GLG Associates as you become tenured and proficient in your role.
Requirements
- Bachelor's degree, preferably in a health or science-related field.
- Confident and strong communication (oral and written), interpersonal skills, and motivation to work in a collaborative, team environment.
- Ability to work responsibly and manage multiple, simultaneous tasks, prioritizing effectively as priorities can shift quickly.
- High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
- Strong problem-solving skills and a hustle attitude.
- Ability to quickly digest and implement feedback and coaching.
- Eagerness to learn about new topics, industries, and companies.
- Willingness to work flexible and extended hours, including evenings and bank holidays, outside of the traditional workday.
What We Offer
- Base salary of $60,000.
- Uncapped performance-based incentive compensation.
- Overtime eligibility.
- A comprehensive benefits package, including culture, office perks, vacation and time off, health and wellness, parenting and family life, diversity and inclusion, financial and retirement, professional development, and social impact.
About GLG
GLG is the world's insight network, serving thousands of the world's best businesses with a global team that connects clients to the world's largest and most varied source of first-hand expertise.
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