Customer Service Representative

3 hours ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Smith's Food and Drug Full time
Customer Experience Specialist

Create a positive and memorable experience for our customers by providing exceptional service and ensuring a safe and clean environment. Demonstrate our company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

About Smith's Food and Drug

As part of the Kroger family of companies, we take pride in bringing diverse teams together with a passion for food and people. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries
  • Bag groceries efficiently and effectively, ensuring contents are not damaged
  • Assist customers with loading bags into their vehicles
  • Perform basic shelf conditioning and maintain a clean store environment
  • Inform customers of grocery specials and promote sales
  • Return merchandise to store shelves and gather bascarts
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance and report any equipment issues
  • Reinforce safety programs and identify potential hazards
Requirements
  • Customer service skills and effective communication
  • Ability to handle stressful situations and work in a fast-paced environment
  • Retail experience preferred but not necessary


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