Customer Service Representative
2 hours ago
Customer Service Representative
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at PAYSIGN, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers via various communication channels.
**Key Responsibilities**
* Respond to inbound and outbound calls, emails, and chats to resolve customer issues and concerns
* Utilize active listening skills to identify customer needs and provide solutions
* Maintain accurate records of customer interactions and resolve issues in a timely manner
* Collaborate with internal teams to ensure seamless customer experience
* Participate in ongoing training and development to enhance customer service skills
**Requirements**
* Bilingual in Spanish and English
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite
* Ability to work in a fast-paced environment and adapt to changing priorities
**Schedule**
* 8-hour and 10-hour shifts available
* Day shift and weekend availability
**Compensation**
* $18.00/hour
**About Us**
PAYSIGN, Inc. is a leading provider of innovative payment solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients and customers.
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