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Customer Service Representative

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Geary Pacific Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Inbound and Outbound Calls: Respond to customer inquiries, resolve issues, and provide product information in a timely and professional manner.
  • Generating Sales Orders and Quotes: Assist customers with placing orders and generating quotes for products and services.
  • Product Merchandising: Maintain accurate product information, including pricing, availability, and product features.
  • Order Picking and Receiving: Process customer orders, receive and verify product shipments, and ensure accurate inventory levels.

Benefits:

  • Medical, Dental, and Vision Insurance: Comprehensive health insurance plans to ensure your well-being.
  • 401(k) with Matching: Contribute to your retirement savings and take advantage of our company match.
  • Profit Sharing: Share in the company's success and receive a portion of our profits.
  • Paid Time Off and Holidays: Enjoy a generous paid time off policy and observe major holidays.

About Us:

Geary Pacific Supply is a leading provider of heating, air conditioning, and ventilation products to contractors and installers. Our company culture is built on providing exceptional customer service, professionalism, and a commitment to excellence. We are dedicated to helping our customers succeed and are passionate about delivering high-quality products and services.