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Customer Service Representative

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Echo Park Full time

**About EchoPark Automotive**

We are a rapidly growing company in the automotive industry, committed to doing things the right way. Our business is built on treating our customers with respect, taking pride in our work, and providing opportunities for our employees to grow with us.

**Job Summary**

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative, also known as a Document Specialist. In this role, you will play a critical part in ensuring a smooth and friendly customer experience at our store.

**Key Responsibilities:**

• Assist customers with the final steps of the purchase process

• Provide accurate and timely completion of financial documentation

• Verify insurance, trade payoffs, and obtain deposits

• Ensure all paperwork is correct and complete

• Work collaboratively with the team to achieve sales and customer satisfaction goals

**What We Offer:**

• Competitive hourly rate with monthly bonus opportunities

• Comprehensive health, dental, and vision insurance

• 401(k) plan with 4% company match

• Paid vacation time

• Access to leadership development programs and opportunities for growth

• Casual dress code

**Additional Information:**

All employee information will be kept confidential in accordance with EEO guidelines.