Production Support Specialist

2 days ago


Charlotte, North Carolina, United States Collabera Full time
Job Title: Production Support Analyst

We are seeking a highly skilled Production Support Analyst to join our team at Collabera. As a key member of our IT support team, you will be responsible for ensuring the smooth operation of our financial applications and systems.

Key Responsibilities:
  • Review and troubleshoot application issues in a timely and efficient manner.
  • Collaborate with infrastructure, development, and testing teams to resolve complex technical issues.
  • Proactively monitor production environment and manage end-user relationships.
  • Support nights/weekends for on-call coverage and release events.
Requirements:
  • 2+ years of financial application support experience.
  • Experience with Splunk and/or Dynatrace.
  • Strong UNIX/LINUX and Windows server administration skills.
  • Knowledge of Java, Spring Boot, Kafka, Cockroach, Redis.
  • Previous use of Remedy and JIRA.
  • Strong analytical and troubleshooting skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a complex environment.
What We Offer:

As a Production Support Analyst at Collabera, you will have the opportunity to work with a talented team of professionals in a dynamic and fast-paced environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual with a passion for technology and problem-solving, we encourage you to apply for this exciting opportunity.



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