Dental Data Entry Specialist
4 weeks ago
Job Summary:
Sales Bizlab is seeking a detail-oriented and customer-focused Data Entry Specialist to handle customer inquiries and input essential customer data into our systems. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with clients, and has excellent data management skills.
Responsibilities:
Enter and update customer information into company databases with a high degree of accuracy.
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information.
Assist customers in resolving issues or directing them to the appropriate department.
Maintain detailed records of customer interactions and transactions.
Verify data accuracy by reviewing and correcting any discrepancies.
Generate reports and provide data insights for internal teams.
Ensure compliance with company policies, procedures, and data protection regulations.
Collaborate with other departments to ensure customer satisfaction and efficient handling of issues.
Support customer service representatives with administrative tasks as needed.
Requirements:
High school diploma or equivalent; additional certifications in customer service or data entry are a plus.
Strong typing and data entry skills with high attention to detail.
Excellent communication and interpersonal skills.
Basic understanding of customer service principles and practices.
Proficiency in Microsoft Office (Excel, Word) and CRM software.
Ability to work independently and as part of a team.
Strong problem-solving skills and a customer-first mindset.
Benefits:
Health insurance (medical, dental, vision).
Retirement savings plan (401k) with company match.
Paid time off (vacation, sick leave, holidays).
Opportunities for career advancement and professional development.
About Sales Bizlab:
Sales Bizlab is a leading company in the industry, committed to providing excellent customer service and innovative solutions. We are a dynamic and fast-paced environment that values teamwork, integrity, and customer satisfaction.
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