In-Venue Retail Representative

2 weeks ago


Phoenix, Arizona, United States Fanatics Full time

Position: Seasonal Retail Associate

Company Overview

Fanatics stands as the premier provider of officially licensed sports merchandise, revolutionizing the way fans acquire their beloved team apparel and jerseys. With a cutting-edge, technology-driven approach to retailing in today's fast-paced market, Fanatics operates over 300 retail locations and online platforms, serving all major professional sports leagues and numerous collegiate teams. Our diverse and dedicated workforce is committed to fostering pride and enthusiasm among the fans we serve, while our IDEA program promotes inclusion, diversity, equality, and advocacy within our organization.

About the Team

Our global retail operations encompass North America, Europe, and Asia, supporting various sports leagues and events. We strive to deliver a seamless shopping experience, whether fans are at home, attending a game, or participating in significant sporting events. Our stores and events are designed with a tech-savvy retail strategy, enabling us to respond quickly to the dynamic nature of sports and ensure product availability during peak moments.

Role Overview

The Seasonal Retail Associate plays a crucial role in driving sales and creating an exceptional shopping experience for our fans. This position involves maintaining retail standards and supporting back-of-house operations. Associates will be expected to communicate effectively and collaborate as part of a successful team.

Key Responsibilities

  • Welcome fans and engage them to enhance their shopping experience.
  • Provide product recommendations based on customer interactions.
  • Ensure a strong brand connection by delivering top-tier customer service.
  • Maintain the sales floor and stockroom to high standards.
  • Process transactions using the Fanatics Point of Sale System (POS).
  • Uphold professionalism and customer service excellence to represent the Fanatics brand positively.
  • Complete additional tasks as assigned by management.

Qualifications

  • Must be at least 18 years old and possess a high school diploma or equivalent.
  • Previous retail or sales experience is preferred.
  • Ability to work independently in a fast-paced environment.
  • Availability for extended hours during events and game days.
  • Foreign language skills are advantageous.

Skills and Abilities

  • Exhibit a friendly and professional demeanor.
  • Ability to develop product knowledge of team inventory.
  • Demonstrated teamwork skills in diverse environments.
  • Maintain high organizational standards and cleanliness.
  • Proven problem-solving skills with a positive attitude.
  • Strong verbal communication abilities.
  • Physical capability to lift and carry up to 30 lbs.
  • Willingness to work outdoors in various weather conditions during events.

Join Fanatics and be part of a passionate team dedicated to enhancing the fan experience.



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