Bank Operations Manager

4 weeks ago


Port Angeles, Washington, United States ASSOCIATED BANK NA Full time
Job Summary:

Associated Bank NA is seeking a highly skilled and experienced Bank Manager to lead our branch operations and team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the branch operates in compliance with all regulatory requirements.

Key Responsibilities:
  • Provide leadership and guidance to branch staff to achieve sales and customer service targets.
  • Develop and implement strategies to increase productivity and improve financial performance.
  • Build and maintain strong relationships with customers and prospects through a needs-based approach.
  • Work closely with internal departments to offer a variety of products and services to customers and prospects.
  • Coach and develop branch colleagues to ensure they have the skills and knowledge needed to excel in their roles.
  • Mitigate risk through planning, directing, and controlling bank operations.
  • Delegate responsibilities to colleagues as needed to meet branch objectives.
  • Observe, coach, and lead delivery of excellent customer service within the branch.

Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in banking or financial services.
  • Proven track record of success in sales and customer service.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your application online at ipc.us/t/35A10460F51C4152.


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