Bank Operations Manager
4 weeks ago
Associated Bank NA is seeking a highly skilled and experienced Bank Manager to lead our branch operations and team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the branch operates in compliance with all regulatory requirements.
Key Responsibilities:
- Provide leadership and guidance to branch staff to achieve sales and customer service targets.
- Develop and implement strategies to increase productivity and improve financial performance.
- Build and maintain strong relationships with customers and prospects through a needs-based approach.
- Work closely with internal departments to offer a variety of products and services to customers and prospects.
- Coach and develop branch colleagues to ensure they have the skills and knowledge needed to excel in their roles.
- Mitigate risk through planning, directing, and controlling bank operations.
- Delegate responsibilities to colleagues as needed to meet branch objectives.
- Observe, coach, and lead delivery of excellent customer service within the branch.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in banking or financial services.
- Proven track record of success in sales and customer service.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
How to Apply:
Please submit your application online at ipc.us/t/35A10460F51C4152.
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