HR Representative

1 week ago


Charlotte, North Carolina, United States Beacon Hill Full time
Job Summary

We are seeking a highly skilled HR Representative to join our team at Beacon Hill. As an HR Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and processing HR-related transactions in various systems.

Key Responsibilities
  • Customer Service: Answer calls, respond to emails, and provide timely resolutions to customer issues.
  • HR Transactions: Process HR-related transactions in PeopleSoft, Kronos, CRM, and other systems as necessary.
  • Leave Support: Provide support for leave types, including Short-term Disability, Long-term Disability, Workers Compensation, and others.
  • Benefits Administration: Apply knowledge of HR programs, policies, and benefit plans to resolve customer issues.
  • Time Management: Manage time effectively to ensure service levels are met and customer satisfaction results are achieved.
  • Confidentiality and Professionalism: Demonstrate the highest degree of accuracy, courtesy, confidentiality, and professionalism in resolving customer issues.
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in various HR systems and have a strong understanding of HR programs and policies.

We offer a competitive pay rate and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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