Technical Content Specialist

6 days ago


Salt Lake, Utah, United States Databento Full time

About Databento

Databento is a cutting-edge market data provider that's revolutionizing the financial industry with its innovative approach to data delivery. We're on a mission to empower the world's largest finance and fintech institutions, while making it easier for small startups to access the data they need.

Job Summary

We're seeking a skilled Documentation Engineer to join our team and create high-quality technical content and documentation for our diverse user base. As a Documentation Engineer at Databento, you'll have the opportunity to work with a talented team of engineers, product managers, and designers to develop engaging content that showcases our products and services.

Responsibilities

  • Design, write, and deliver product API documentation and delivery methods.
  • Write about data- and finance-related topics for a variety of mediums, including blog posts and an email newsletter.
  • Explore and implement programmatic SEO solutions and inbound marketing solutions via technical content creation.
  • Design, write and create content to increase community engagement on various channels.
  • Monitor and report on feedback, reviews, or feature requests.
  • Work with our engineering team to respond to customer queries, feedback, and reported bugs in a timely manner.
  • Collaborate with our product team and designers to create better user experience and community resources.
  • Collaborate with our product team to improve community awareness of product features.

Requirements

  • Bachelor's degree in computer science, applied math, finance, marketing, communications, business, management, journalism, writing or any field with an emphasis on writing or social skills.
  • Excellent verbal and written communication skills.
  • Please include a writing sample in your application.

Desired Qualifications

  • Previous work experience as a technical API writer, ideally at a finance or data company.
  • Knowledge in finance, fintech, data, machine learning, or software engineering.
  • Experience with design tools (Figma, Adobe Illustrator, Photoshop, InDesign).
  • Experience creating content for newsletters and blog posts.
  • Experience with programmatic SEO and inbound marketing.
  • Passion for teaching or communicating ideas to people with a wide range of familiarity on a given topic.

Equal Employment Opportunity

Databento, Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, Databento complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.



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