Patient Accounts Coordinator/Hybrid

4 weeks ago


Cleveland, Ohio, United States Hospice of the Western Reserve Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Accounts Coordinator/Hybrid to join our team at Hospice of the Western Reserve. As a key member of our revenue cycle team, you will be responsible for verifying medical insurance coverage, auditing data elements related to reimbursement of services, and collecting revenue from all payors, in compliance with our procedures and regulatory standards.

Key Responsibilities
  • Identify new hospice care admissions for assigned teams and ensure patients' primary and all other medical insurances have been verified and documented in the electronic medical record.
  • Set-up and maintain patients' primary, secondary, and other identified coverage in the Payor Source screen of the electronic medical record according to the requirements of the payors.
  • Investigate and verify patients' medical insurance benefits when benefits change.
  • Coordinate the Financial Assessment and Payment Agreement process for patients that are uninsured.
  • Process Medicare Notice of Elections according to established procedures.
  • Analyze and audit Level of Care against patient service location.
  • Perform pre-billing functions according to established procedures.
  • Coordinate the Residential Room and Board process with the Social Workers at the Inpatient Units and process room and board Payment Agreements, charges, payments, and refunds as assigned.
  • Follow-up on patient accounts per established procedures and document all follow-up in billing comments section in the electronic medical record.
  • Prepare Billing Adjustments and Payment Adjustments according to established procedures.
  • Maintain the Revenue Cycle Key Performance Indicators targets as established by the Chief Financial Officer.
  • Interact with patients/families regarding medical insurance benefits and reimbursement of services.
  • Demonstrate effective Service Excellence skills according to agency standards.
  • Work collaboratively with Revenue Cycle team members and other appropriate Hospice of the Western Reserve staff to ensure reimbursement of all services.
  • Assist in the continued development of the verification, admission, and reimbursement processes.
  • Perform identified back-up functions for the Insurance Verification Coordinator and other Patient Accounts Coordinators as identified.
Requirements
  • Two (2) or more years' experience with electronic medical records preferred.
  • High school diploma required.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Ability to compose and type business correspondence.
  • Must be detail-oriented and be able to work in a fast-paced environment.
  • Must demonstrate strong customer service and communication skills.
  • Flexibility to work both independently and in a team environment.
Benefits
  • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts.
  • Tuition Assistance.
  • Non-exempt role.
  • Technology Package.
  • Protocols in place for wellbeing during COVID-19.


  • Cleveland, Ohio, United States Hospice of the Western Reserve Full time

    Job SummaryHospice of the Western Reserve is seeking a highly skilled Patient Accounts Coordinator/Hybrid to join our team. As a key member of our revenue cycle team, you will be responsible for verifying medical insurance coverage, auditing data elements related to reimbursement of services, and collecting revenue from all payors in compliance with our...

  • Account Coordinator

    2 weeks ago


    Cleveland, Ohio, United States NCS Credit Full time

    Job Summary:The Account Coordinator plays a crucial role in ensuring the timely and accurate completion of work for assigned accounts related to the preliminary notice and mechanic's lien process. This position requires strong communication skills and the ability to prioritize workload to meet statutory deadlines and NCS standard turnaround times.Key...

  • Account Coordinator

    4 days ago


    Cleveland, Ohio, United States NCS Credit Full time

    Job Summary: We are seeking a highly organized and detail-oriented Account Coordinator to join our team at NCS Credit. As a key member of our team, you will be responsible for conducting construction project research and verification, as well as delivering exceptional client service to assigned accounts. This role requires strong communication skills, the...

  • Account Coordinator

    2 weeks ago


    Cleveland, Ohio, United States NCS Credit Full time

    Job Summary:The Account Coordinator plays a critical role in supporting the construction project research and verification process, ensuring timely and accurate completion of work for assigned accounts. This position requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively.Key Responsibilities:Process...


  • Cleveland, Ohio, United States Yanke Bionics Full time

    Job Title: Patient Care CoordinatorYanke Bionics is seeking a highly skilled Patient Care Coordinator to join our team in Parma, OH. As a Patient Care Coordinator, you will play a vital role in ensuring a smooth and satisfactory experience for our patients.Key Responsibilities:Provide exceptional customer service to patients and their familiesCoordinate...


  • Cleveland, Ohio, United States CommuniCare Health Services Corporate Full time

    Job Title: Patient Assessment CoordinatorCommuniCare Health Services Corporate is seeking a skilled Patient Assessment Coordinator to identify patients for potential admission into our facilities and maintain positive relationships with current referral sources.The ideal candidate will have an RN or LPN license, a degree in Social Work, or other medical...


  • Cleveland, Ohio, United States CommuniCare Family of Companies Full time

    Job Title: Patient Assessment CoordinatorCommuniCare Health Services is seeking a skilled Patient Assessment Coordinator to identify patients for potential admission into our facilities and maintain positive relationships with current referral sources.Key Responsibilities:Perform clinical assessments to identify patients for potential admissionCoordinate...


  • Cleveland, Ohio, United States CommuniCare Family of Companies Full time

    Job Title: Patient Assessment CoordinatorCommuniCare Health Services is seeking a skilled Patient Assessment Coordinator to identify patients for potential admission into our facilities and maintain positive relationships with current referral sources.Key Responsibilities:Perform clinical assessments to identify patients for potential admissionCoordinate...

  • Account Coordinator

    2 weeks ago


    Cleveland, Ohio, United States NCS Credit Full time

    Job Summary:The Account Coordinator is responsible for conducting thorough research and verification on construction projects, ensuring accurate and timely completion of work. This role requires exceptional client service skills, effective communication, and the ability to prioritize tasks to meet statutory deadlines.Key Responsibilities:Process high-volume...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryThe University Hospitals team is seeking a skilled Patient Discharge Coordinator to provide exceptional customer service to patients, guests, and staff. This role involves coordinating with nursing and care transitions, staffing and monitoring the patient discharge lounge, and ensuring a smooth transition for patients. Key responsibilities include...


  • Cleveland, Ohio, United States CommuniCare Health Services Corporate Full time

    Job Title: Patient Assessment CoordinatorCommuniCare Health Services Corporate is seeking a skilled Patient Assessment Coordinator to identify patients for potential admission into our facilities and maintain positive relationships with current referral sources.Key Responsibilities:Performing comprehensive clinical assessments to identify patients for...


  • Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Patient Coordinator to join our team at Northeast Ohio Neighborhood. The successful candidate will provide exceptional patient care and support to our dental team, ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesRegister patients, coordinate appointments,...


  • Cleveland, Ohio, United States Global Healthcare Services Full time

    Patient Acquisition & Intake Coordinator Transforming Healthcare Access for Underserved Communities **Job Summary:** We are seeking a dedicated and compassionate Patient Acquisition Coordinator to join our innovative team at Global Healthcare Services. This role is essential in our mission to provide excellent medical care to underserved...


  • Cleveland, Ohio, United States Kentown Animal Hospital Full time

    Job SummaryThe Patient Care Coordinator plays a vital role in ensuring the well-being of our patients and their owners. This position requires a compassionate and organized individual who can provide exceptional customer service and support to our veterinary team.Key ResponsibilitiesAssist with patient check-in and check-out processesProvide accurate and...


  • Cleveland, Ohio, United States Hanger Prosthetics & Orthotics Full time

    Job Summary:Hanger Prosthetics & Orthotics is seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. In this role, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.Key Responsibilities:Welcome patients as they...


  • Cleveland, Ohio, United States University Hospitals Health System Full time

    Patient Access CoordinatorAs a Patient Access Coordinator at University Hospitals Health System, you will play a vital role in ensuring seamless patient access to our world-renowned healthcare team. Your comprehensive administrative support will be the first point of contact for patients, exemplifying personal warmth, patient engagement, and professionalism....


  • Cleveland, Ohio, United States MRI Software Full time

    Job Title: Accounts Receivable CoordinatorWe are seeking a highly organized and detail-oriented Accounts Receivable Coordinator to join our team at MRI Software. As a key member of our financial operations team, you will play a critical role in ensuring the smooth processing of client payments and maintaining accurate financial records.Key...


  • Cleveland, Ohio, United States JOANN Stores Full time

    Job SummaryThe Real Estate Accounting Coordinator is responsible for managing and tracking all documents received and processed by the Real Estate Accounting department. This includes the management of the department email account and ensuring timely response to all requests. The Coordinator will also be responsible for the review and payment of Landlord...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryAs a Patient Service Representative I at University Hospitals, you will play a vital role in ensuring the smooth operation of our patient registration and scheduling processes. Your primary responsibilities will include accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. You will be...


  • Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Patient Representative to join our team at Northeast Ohio Neighborhood. The successful candidate will provide exceptional patient care and support to our dental team, ensuring a positive and efficient experience for our patients.Key ResponsibilitiesRegister patients, coordinate...