Cviu Eligibility Supervisor

4 days ago


Richmond, Virginia, United States Demo - Maximus Full time
Job Summary

Maximus is seeking a highly skilled Cviu Eligibility Supervisor to join our team. As a key member of our organization, you will be responsible for overseeing the performance of High Speed Data Entry (HSDE) Administrators and providing guidance and support to ensure they meet and exceed individual goals.

Key Responsibilities
  • Monitor and evaluate the performance of HSDE Administrators, providing constructive feedback and coaching to improve their skills and productivity.
  • Maintain up-to-date knowledge of data entry programs and systems, as well as corporate and project policies and procedures.
  • Assist HSDE Administrators in completing data entry tasks and handle escalated issues in a timely and professional manner.
  • Develop and deliver training programs to enhance the skills and knowledge of HSDE Administrators.
  • Collaborate with the Quality Assurance and Training departments to implement quality and training initiatives.
  • Ensure compliance with company policies and procedures, including wage and hour regulations.
  • Perform other duties as assigned by management.
Requirements
  • Associate degree or equivalent combination of education and experience.
  • Minimum of three years of related experience in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
About Maximus

Maximus is a leading provider of business process management and technology solutions to government agencies. We are committed to helping government serve the people by delivering innovative solutions that improve outcomes and increase efficiency.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, we encourage you to apply.



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