Computer Support Team Lead
4 weeks ago
Job Summary
As a Computer Support Team Lead at Spectrum, you will be responsible for managing the day-to-day activities of the Multi-Tenant Sales Department. This role requires strong leadership skills, as you will be supervising a team of Multi-Tenant Sales Representatives and ensuring they meet and exceed budgeted sales goals.
Key Responsibilities
- Support and assist the Multi-Tenant Sales Manager in simplifying and enhancing the customer experience
- Supervise a team of Multi-Tenant Sales Representatives and provide guidance on sales strategies and techniques
- Recruit, interview, hire, and train new Multi-Tenant Sales Representatives
- Monitor the payroll process and ensure timely and accurate approval of all commissions payments
- Handle employee relation issues, including performance appraisals, coaching, and safety training
- Assist with budget preparation and provide input on marketing issues and sales offers
Requirements
- Bachelor's degree in business or marketing, or equivalent experience required
- Sales experience - 1+ years of sales supervisory experience preferred
- Telecommunications and cable industry experience preferred
Work Environment
This role will be based in a field and office environment, with travel required as needed. You will be expected to communicate orally and in writing in a clear and straightforward manner, and to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
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