Medical Assistant Supervisor
1 week ago
We are seeking a highly skilled and experienced Medical Assistant Supervisor to join our team at Family Health Centers of San Diego. As a key member of our healthcare team, you will be responsible for overseeing the Medical Assistant team, ensuring exceptional patient care, and promoting a positive work environment.
Key Responsibilities- Collaborate with Charge Nurses, Nursing Leadership, and Medical Assistant Leads to develop and implement training plans for the Medical Assistant team.
- Consistently follow and role-model FHCSD Policies and Procedures to ensure positive patient outcomes.
- Oversee the Medical Assistant schedule and performance metrics, ensuring regulatory standards are met.
- Supervise the workflow of the Medical Assistant team, delegating tasks and promoting a culture of teamwork and collaboration.
- Act as a resource to Medical Assistant Preceptors and/or Medical Assistant Leads, participating in teaching and training as assigned.
- May assist the Charge Nurse in ensuring quality standards are met consistently.
- Collaborate with Charge Nurses and clinic operations leadership to develop action plans to improve performance metrics as needed.
- Monitor staff performance to ensure regulatory standards are maintained, including Vaccine Storage and Handling and clinic audit standards.
- Actively participate in nursing staff meetings and huddles, promoting open communication and collaboration.
- Ensure ongoing training of AIDET, SOC, and best practices is provided throughout the department.
- Apply and coach the team on 5S and continuous improvement methods in the workplace.
- Monitor and review team MA performance reports, completing orientation and annual focal performance reviews of Medical Assistants under their charge.
- Review patient care processes with the interdisciplinary team to ensure quality care.
- Promote teambuilding and strong communication between various service lines.
- Ensure sites are in compliance with TJC, DH, CHDP, and Medi-Cal Managed Care requirements.
- Attend nursing in-services and perform other duties as assigned.
- Medical Assistant diploma from an approved course required.
- High School Diploma or GED Equivalent required.
- Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.
- Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required.
- Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.
We offer a competitive salary with excellent benefits, including a retirement plan with employer match, paid time off, extended sick leave, and paid holidays. Additionally, we provide medical, dental, vision, FSA, and life insurance, as well as employee discounts and wellness programs.
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
$32.12
If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience.
We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role.
Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.
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