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Medical Assistant
2 months ago
Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of leading oncology practices.
We are seeking a highly motivated and experienced Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Responsibilities:- Ensure patient satisfaction by providing excellent patient services and addressing patients with a compassionate, friendly, and caring attitude.
- Room patients, accurately collect and record patients' vital statistics, allergies, medications, and concerns.
- Prepare exam rooms, stock and maintain supplies and equipment, and keep the rooms neat and clean.
- Effectively assist with prescription refill requests and triage messages, routes, and relays information to staff, providers, and patients in a timely manner.
- Maintain detailed notes in patients' electronic records and maintain a high level of confidentiality for patients in accordance with HIPAA standards.
- Effectively maintain a professional demeanor with patients, staff, and physicians at all times and back up infusion room medical assistant duties (venipuncture, injections, vitals, etc.).
- Perform other duties as assigned.
- High School Diploma or equivalent required.
- Medical Assistant Certificate from an accredited education institution.
- California Certified Phlebotomy Technician (CPT) license a plus.
- Three years of work experience in venipuncture.
- Must comply with OSHA, HIPAA, and office policies and protocols.
- Knowledge of computer/telephone support, preferably in a healthcare environment.
- Strong customer service background, preferably in a healthcare environment.
- Excellent verbal communication skills.
- Competence with computer processing functions and other standard office equipment.
- Ability to manage and prioritize multiple tasks.
- Ability to calmly and professionally resolve customer issues with diplomacy and tact.
- Ability to work independently with minimal supervision.
- Strong organizational skills.
Visual acuity to read a computer screen and paper documents; close and distance vision, peripheral vision, depth perception, ability to adjust focus.
Hearing acuity to converse with staff and customers in person and by phone.
Ability to stoop, bend, kneel, reach with hands, and lift and move 10 pounds on a regular basis, and up to 25 pounds occasionally; ability to sit for hours at a time.
