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Relationship Development Specialist

2 months ago

Norfolk, Virginia, United States Chartway Federal Credit Union Full time
About the Role

As a Relationship Specialist at Chartway Federal Credit Union, you will play a vital role in building and maintaining strong relationships with our members. This is a dynamic and challenging position that requires excellent communication and interpersonal skills.

Key Responsibilities
  • Develop and maintain relationships with members to understand their financial needs and provide personalized solutions.
  • Collaborate with the branch team and other departments to ensure seamless delivery of financial services.
  • Provide exceptional member service, ensuring that members feel valued and supported.
  • Stay up-to-date with financial products and services, making recommendations to members as needed.
  • Work closely with the Branch Manager to achieve business objectives and improve member satisfaction.
Requirements
  • Associate's degree or equivalent experience.
  • 1-3 years of experience in customer-facing roles, preferably in the financial services industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of financial products and services, with a willingness to learn and grow.
What We Offer

Chartway Federal Credit Union offers a competitive salary and a comprehensive benefits package. We are an equal opportunity employer and welcome applications from diverse candidates.