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Senior AV Engineer

2 months ago

New York, New York, United States Computacenter Full time
About the Role

We are seeking a highly skilled Senior AV Engineer to join our team at Computacenter. As a Senior AV Engineer, you will play a critical role in providing technical support and expertise to our clients, ensuring the smooth operation of their audio-visual systems.

Key Responsibilities
  • Provide technical leadership and support for the installation, maintenance, and troubleshooting of audio-visual systems.
  • Collaborate with cross-functional teams to design and implement audio-visual solutions that meet client requirements.
  • Develop and maintain technical documentation and procedures to ensure consistency and quality.
  • Stay up-to-date with emerging technologies and trends in the audio-visual industry.
Requirements
  • 7 years of experience in IT service environment.
  • 3 years of experience in AV support.
  • Experience with ticketing systems such as ServiceNow.
  • Authorized to work in the United States.
Preferred Qualifications
  • BA or equivalent technical school degree.
  • Industry certifications.
  • ServiceNow experience.
  • Hardware break-fix assistance.
  • PC imaging processes and procedures.
  • Troubleshooting.
  • Mobile phone support.
  • Audio Visual support.
About Us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned clients to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business.