Assistant Cafe Leader

1 week ago


Boston, Massachusetts, United States Blue Bottle Coffee Full time

About the Job

A Blue Bottle Assistant Cafe Leader is a key member of our cafe team, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our cafes. This role requires a strong leader who can motivate and develop their team members, while also driving business results and maintaining high standards of quality and safety.

Key Responsibilities:

  • Partner with the Cafe Leader to develop and implement cafe strategies and initiatives
  • Support the training and development of team members, ensuring they have the skills and knowledge needed to deliver exceptional customer experiences
  • Review financial reports and identify opportunities to improve financial performance and business sustainability
  • Manage inventory levels and place orders to ensure optimal stock levels and minimize waste
  • Communicate company values and sustainability goals to team members and inspire them to contribute to our mission
  • Lead shifts by ensuring the right people are in the right places and delivering exceptional customer experiences
  • Guide team members in completing operational tasks and adhering to Blue Bottle standards and safety guidelines
  • Provide timely and consistent feedback to team members to inspire continuous improvement
  • Prepare high-quality beverages and food to meet customer expectations
  • Promote a safe and respectful working environment

Requirements:

  • 1 year of leadership experience or experience leading a team, preferably in a coffee or food service environment
  • Completed Blue Bottle's Barista Essentials training and validation program or willingness to complete it within 90 days
  • Existing Food Safety Certification or willingness to obtain it within 30 days
  • Familiarity with online collaboration and organization tools, including Google Docs
  • A flexible schedule and availability to work mornings, evenings, weekends, and holidays

Benefits:

  • Comprehensive health, dental, and vision coverage for eligible employees
  • Best-in-class coffee training and continuing education
  • Free membership in the Specialty Coffee Association of America and discounts on events
  • 401(k) plan
  • Paid time off and paid volunteer hours
  • 50% discount on all products, including food, beverages, whole bean coffee, and merchandise
  • 2 free drinks during shifts for cafe team members
  • Flexible spending account and commuter benefits
  • Employee Assistance Program

Compensation:

  • $ per hour + tips averaging approximately $$ dollars per shift hour
  • Cafe Incentive Program


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