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Customer Experience Specialist
2 months ago
Healthy Living Ventures is seeking a highly motivated and enthusiastic Team Member to join our dynamic team. As a key member of our crew, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities- Customer Service: Provide unparalleled hospitality to each customer, ensuring a welcoming and inclusive environment.
- Food Preparation: Prepare and assemble food and smoothie ingredients to brand standards, maintaining high levels of quality and presentation.
- Sanitation and Safety: Use sanitation practices to handle and prepare food, adhering to all safety and security policies set by the company.
- Workstation Management: Set up and monitor food and smoothie workstations, ensuring efficient operations and maintaining a clean and organized environment.
- Register Operations: Follow the steps to operate the register, including taking customer orders, accurately handling cash, and being responsible for the drawer.
- 401K Plan: Participate in our comprehensive 401K plan, designed to support your long-term financial goals.
- Medical and Dental Insurance: Enjoy access to our medical and dental insurance plans, providing peace of mind and protection for you and your loved ones.
- Paid Vacation Leave: Receive one week of paid vacation leave for full-time employees, allowing you to recharge and relax.
- Employee Discount: Enjoy exclusive discounts on our products and services, perfect for treating yourself or sharing with friends and family.
- Flexible Schedule: Work a flexible schedule that suits your needs, allowing you to balance work and personal responsibilities.
- Opportunities for Advancement: Take advantage of opportunities for advancement, with 90% of our managers starting from within.
- Positive Attitude: Demonstrate a positive attitude and enthusiasm for delivering exceptional customer service.
- Reliable Transportation: Possess reliable transportation to ensure timely attendance and flexibility in scheduling.
- Willingness to Learn: Show a willingness to learn and adapt to new situations, ensuring a smooth transition into our team.
- Dependability: Demonstrate dependability and a strong work ethic, consistently meeting deadlines and expectations.
- Team Player: Embody a team player mentality, working collaboratively with colleagues to achieve common goals.
- Multi-Tasking: Possess the ability to multi-task, handling multiple responsibilities with ease and efficiency.
- Lifting and Standing: Be able to lift up to 50lbs and stand on your feet for long periods of time, ensuring you can meet the physical demands of the role.
- Base Access: Possess the necessary clearance for base access, ensuring a secure and compliant work environment.