On-Call Bartender and Event Server

5 days ago


Cambridge, Massachusetts, United States Colwen Hotels Full time
Job Title: On-Call Bartender and Event Server

We are seeking an experienced and friendly On-Call Bartender and Event Server to join our team at AC Hotel Cambridge, a Colwen Hotels property.

Key Responsibilities:
  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly greeting.
  • Prepare and serve alcoholic and non-alcoholic drinks and menu items to hotel guests.
  • Oversee the stock of liquor and bar supplies.
  • Prepare guest checks and collect payment.
  • Light food preparation and service as needed.
  • Check guest for proper identification.
  • Promote and upsell drinks and special drink promotions.
  • Create alcoholic beverages using proper portion controls and control service to ensure no over-serving.
  • Maintain accountability of all beverages and use proper judgment to refuse service to guests who are intoxicated or disruptive.
  • Ensure cleanliness of glass, china, and silver before use.
  • Comply with all liquor laws, health regulations, and Colwen and brand standards and policies.
  • Set up bar prior to opening and ensure bar is clean pre and post shift according to operational standards.
  • Ensure cleanliness and condition of bar, bar unit, food prep, and storage equipment, tables, and other tools.
  • Perform side duties such as cleaning, garnish prep, miscellaneous stocking, and preparation.
  • General knowledge of hotel, area, and events to answer any guest questions.
  • Take payment and process all payment methods in a timely manner as set by Colwen policy.
  • Secure all alcoholic beverages, cabinets, and storage areas.
Requirements:
  • One year of bartending experience.
  • T.I.P.S. certification or State-specific equivalent (within 30 days if certification is expired).
  • Ability to operate point-of-sale system.
  • Extensive knowledge of drink preparation and/or service.
  • Ability to remain calm when dealing with difficult guests.
  • Ability to work quickly and efficiently.
  • Excellent interpersonal skills and service focus.
  • Ability to maintain personal hygiene.
  • Must meet the legal age requirement of the jurisdiction.
  • Ability to work 7-day rotating schedule, including nights, weekends, and holidays.
Benefits and Perks:
  • Medical Insurance with Company-Funded HRA.
  • Dental Insurance.
  • Vision Insurance.
  • Flexible Spending Accounts.
  • Wide-Array of Supplemental Insurance Offerings.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • 401K Plan - Traditional & Roth Options with Employer Match.
  • Hotel Discount Travel Program for Associates & Family.
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail.
  • Training and Development Programs.
  • Career Advancement Opportunities.

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V



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