Fair Hearing Eligibility Specialist
1 week ago
The City of New York is seeking a highly skilled Fair Hearing Eligibility Specialist to join our team in the Department of Social Services. As a Fair Hearing Eligibility Specialist, you will play a critical role in ensuring that clients receive fair and timely access to benefits and services.
Job Summary:The Fair Hearing Eligibility Specialist will be responsible for gathering information regarding client eligibility for public assistance programs, determining eligibility based on pertinent laws, rules, and regulations, and providing information to clients regarding their eligibility status. The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders.
Key Responsibilities:- Gather information regarding client eligibility for public assistance programs
- Determine eligibility based on pertinent laws, rules, and regulations
- Provide information to clients regarding their eligibility status
- Contact clients to discuss eligibility and resolve cases
- Process extensions of medical coverage for clients entitled to Aid to Continue
- Prepare daily, weekly, and monthly activity reports
To be considered for this role, you must have a high school diploma or equivalent and two years of full-time satisfactory experience in one or more of the following areas:
- Interviewing, gathering information, and preparing necessary documentation for public assistance or unemployment benefits
- Performing bookkeeping, bank teller duties, or customer service representative responsibilities
- Dealing with social service agencies or aiding individuals in solving housing, social, financial, or health problems
A satisfactory combination of education and/or experience equivalent to the above requirements may also be considered. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic.
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