Fair Hearings Specialist

3 weeks ago


New York, New York, United States StateJobsNY Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Fair Hearings Specialist. In this role, you will be responsible for providing information regarding hearing procedures to State agency and local district staff, clients, and their representatives. You will also process requests for administrative hearing records, Fair Hearings, Homebound Hearings, and waiver of appearance requests from local social services districts and its agents.

Key Responsibilities
  • Provide information regarding hearing procedures to State agency and local district staff, clients, and their representatives.
  • Process requests for administrative hearing records, Fair Hearings, Homebound Hearings, and waiver of appearance requests from local social services districts and its agents.
  • Schedule hearings and prioritize them in accordance with federal and state regulations, law, and court decisions.
  • Manage workflow at hearing locations and conduct other matters regarding the administrative hearing process.
  • Handle general inquiries from clients, their representatives, or local agencies and make referrals to appropriate program areas or proper agency.
  • Determine continuation of aid status and good cause for adjourning and reopening hearings.
  • Draft responses to correspondence relating to the hearing process.
  • Screen and process emergency hearings.
  • Retrieve, analyze, and/or update information from various systems.
  • Identify governmental entities or agents taking adverse action against clients and ensure all relevant parties are notified about a hearing request.
  • Field compliance complaints and refer more complicated cases to the appropriate supervisor.
  • Gather statistical data and prepare reports.
  • Assist supervisor in preparing written procedures.
Requirements

To be successful in this role, you must have four years of paraprofessional or professional experience providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, or the New York State Department of Health. A college education in any field may substitute for up to four years of the experience noted above at the rate of 30 semester credit hours or the equivalent thereof. An associate or higher degree in law or legal assistant/paralegal education from a regionally accredited college or university may also substitute for all four years of experience.

What We Offer

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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