Fair Hearings Specialist

2 weeks ago

New York, New York, United States StateJobsNY Full time
Job Summary

We are seeking a highly skilled and detail-oriented Fair Hearings Specialist to join our team at the New York State Office of Temporary and Disability Assistance. As a Fair Hearings Specialist, you will play a critical role in ensuring that individuals receive fair and impartial hearings in accordance with federal and state regulations.

Key Responsibilities
  • Provide information regarding hearing procedures to State agency and local district staff, clients, and their representatives.
  • Process requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents.
  • Schedule hearings, prioritize hearings in accordance with federal and state regulations, law, and court decisions, manage workflow at hearing locations, and conduct other matters regarding the administrative hearing process.
  • Handle general inquiries from clients, their representatives, or local agencies and make referrals to appropriate program areas or proper agency.
  • Determine continuation of aid status and good cause for adjourning and reopening hearings.
  • Draft responses to correspondence relating to the hearing process.
  • Screen and process emergency hearings.
  • Retrieve, analyze, and/or update information from the Fair Hearing Information System, Welfare Management System, Automated Child Care Information System, New York City Work Accountability and You, State Supplemental Program, Client Notification System, eMedNY, and other relevant systems.
  • Identify governmental entity or agent taking adverse action against clients and ensure all relevant parties are notified about a hearing request.
  • Field compliance complaints, referring more complicated cases to the appropriate supervisor.
  • Gather statistical data and prepare reports.
  • Assist supervisor in preparing written procedures.
Requirements

To be successful in this role, you will need to have:

  • Four years of paraprofessional or professional experience providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, or the New York State Department of Health.
  • College education in any field may substitute for up to four years of the experience noted above at the rate of 30 semester credit hours or the equivalent thereof. A bachelor's degree may substitute for all four years of experience.
  • An associate or higher degree in law or legal assistant/paralegal education from a regionally accredited college or university, or college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), may substitute for all four years of the experience noted above.
  • Completion of a legal assistant/paralegal education, qualifying non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university AND two years of paralegal experience may substitute for all four years of experience noted above.
Preferred Qualifications

We are looking for candidates with experience in administrative hearing processes, social services, and program administration. Additionally, proficiency in relevant computer systems and software is highly desirable.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about ensuring fair and impartial hearings, we encourage you to apply for this exciting opportunity.

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