Fair Hearings Specialist 1 Spanish Language

2 weeks ago


New York, New York, United States New York State Full time
About the Role

We are seeking a highly skilled and detail-oriented Fair Hearings Specialist 1 to join our team at the New York State Office of Temporary and Disability Assistance. As a key member of our team, you will play a critical role in ensuring the fair and efficient processing of administrative hearings.

Key Responsibilities
  • Provide information and guidance to State agency and local district staff, clients, and their representatives on hearing procedures and protocols.
  • Process requests for administrative hearing records, Fair Hearings, Homebound Hearings, and waiver of appearance requests from local social services districts and its agents.
  • Schedule hearings, prioritize them in accordance with federal and state regulations, law, and court decisions, and manage workflow at hearing locations.
  • Conduct other matters related to the administrative hearing process, including drafting responses to correspondence and screening and processing emergency hearings.
  • Retrieve, analyze, and update information from various systems, including the Fair Hearing Information System, Welfare Management System, and Automated Child Care Information System.
  • Identify governmental entities or agents taking adverse action against clients and ensure all relevant parties are notified about a hearing request.
  • Field compliance complaints and refer more complicated cases to the appropriate supervisor.
  • Gather statistical data and prepare reports, and assist the supervisor in preparing written procedures.
Requirements

To be successful in this role, you will need to have four years of paraprofessional or professional experience providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, or the New York State Department of Health.

Substitution options are available for up to three years of experience, including a college education in any field, an associate or higher degree in law or legal assistant/paralegal education, or completion of a legal assistant/paralegal education program with two years of paralegal experience.

This position is eligible for 55 b/c appointment, and candidates with 55 b/c eligibility are encouraged to apply.



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