Global Strategic Account Director
4 weeks ago
Global Strategic Account Director
**Job Summary**
Corsearch is a global leader in brand establishment and protection services, providing innovative solutions in trademark search, watch, and software to top law firms and companies worldwide. Our mission is to empower businesses with the tools and insights needed to thrive in competitive markets by protecting their intellectual property and brand equity.
**The Role**
We are seeking a seasoned Global Strategic Account Director to oversee our trademark Search, Watch, and SaaS solutions, focusing on the management and growth of approximately 20-30 top global law firm accounts. The ideal candidate will bring a strategic vision and a proven track record in client relationship management and revenue expansion within the IP or legal services industry.
**Responsibilities and Duties**
* Develop and execute strategic account plans to achieve revenue growth and account expansion goals.
* Build and maintain strong, long-lasting client relationships with key stakeholders at top global law firms.
* Understand the specific needs and business challenges of each account, offering tailored Corsearch solutions to enhance client success.
* Focus on expanding into new locations offices of existing law firms.
* Lead quarterly business reviews with major clients to assess needs, value delivery, and opportunities for further partnership.
* Coordinate with cross-functional teams, including Product Development, Marketing, Customer Service, and Legal, to ensure a cohesive and superior client experience.
* Drive customer satisfaction by ensuring that our service delivery exceeds industry standards and client expectations.
* Identify Upsell & Expansion opportunities and collaborate with sales and marketing teams to capitalize on these opportunities through innovative campaigns and offerings.
* Maintain up-to-date knowledge of industry trends, competitive landscape, and IP regulations to serve as a trusted advisor to clients.
* Report directly to the VP of Global Account Management, providing regular updates on account status, challenges, and strategic opportunities.
**Requirements**
* Minimum of 8 years of strategic account management or business development experience, specifically within the legal, IP, or related professional services industries.
* Experience and background in Enterprise level sales is a plus.
* Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level.
* Strong understanding of trademark search, watch services, and SaaS platforms.
* Proven track record of meeting or exceeding performance targets and driving account growth.
* Excellent negotiation, interpersonal, and customer service skills.
* Ability to travel globally as required to meet business needs.
* Fluent in English; proficiency in additional languages is a plus.
**Corsearch is an Equal Opportunity Employer**
Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, criminal histories consistent with legal requirements or any other protected characteristic.
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