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Global Director of Credit
4 weeks ago
This role will lead the Global Credit & Accounts Receivable for the Shared Services organization, overseeing critical processes within the order-to-cash cycle. The individual will be responsible for continuing the evolution of our Shared Services strategic growth and leading global teams with a focus on best-in-class tools supporting strong processes.
Key Responsibilities:- Oversee Accounts Receivable within Shared Services, managing and standardizing processes for assessment and extension of credit, collection of receivables, application of cash received, and AR/DSO forecasting.
- Collaborate with leadership across the complete order-to-cash cycle and cross-functional organizations to achieve the company's goals, bringing insights and ideas to improve efficiency and effectiveness of the business.
- Global process owner for areas of responsibility as we continue to evolve the migration to a global centralized function.
- Provide outstanding customer service while maintaining financial systems of high integrity, ethical conduct, and compliance with Company policies, procedures, and internal controls.
- Lead teams to effectively drive and manage change within the organization.
- Lead strategic projects, through analytical, fact-based decision making, interfacing with key personnel, and identifying automation and enhancement opportunities that drive efficiencies.
- Maintain all process and procedure documentation in response to changing business conditions, ERP implementation, and internal control requirements.
- Establish goals and monitor key performance metrics to measure the quality and efficiency of the credit and collection-related processes.
- Ensure that effective internal controls, policies, and practices are in place and that teams are properly trained.
- Execute SOX compliance related to accounting and reporting for role-related processes.
- Bachelor's degree in Business Administration, Finance, or similar.
- Minimum 10 years of relevant work experience with a large or global company, strongly preferred.
- 5+ years of managing a Shared Services Team.
- Proven experience in standardizing and documenting financial processes and procedures, building out controls, and applying best practices to ensure effective department workflows.
- Experience with large ERP's (Oracle, SAP, etc.) preferred. Must have strong experience with Microsoft Excel, PowerPoint, and Word.
- Project management experience and the ability to identify, track, and manage key performance metrics as required.