Customer Experience Manager

4 days ago


White Lake, Michigan, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile, use the F.A.S.T. service model to meet their needs, and engage in friendly conversations to build strong relationships.
  • Sales and Merchandising: Process transactions efficiently, maintain a high level of productivity, and stock shelves accurately according to planogram.
  • Leadership and Teamwork: Assist the Store Management team with leading the store team, delegate tasks, and collaborate with other Team Members on projects.
  • Operational Duties: Open and close the store, ensure store compliance, and perform other operational duties as needed.
Requirements
  • High School Diploma or equivalent
  • 1+ years of supervisory experience in a customer-centric environment
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Physical ability to stand for long periods, lift up to 49 pounds, and perform other duties as required
Benefits
  • Medical, Dental, and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount

JOANN is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • White Lake, Michigan, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at JOANN Stores. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of sales associates.Key ResponsibilitiesCustomer...


  • White Lake, Michigan, United States The Auto Club Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our...


  • White Lake, Michigan, United States The Auto Club Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success of our organization.Key...


  • White Lake, Michigan, United States The Auto Club Group Full time

    Unlock Your Potential with The Auto Club GroupWe are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will play a vital role in promoting our products and services, providing exceptional customer service, and contributing to the growth and...

  • Store Manager

    1 week ago


    White Lake, Michigan, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to lead our team and drive business success. As a General Manager, you will be responsible for overseeing all aspects of store operations, including cost controls, inventory management, customer relations, and staff management.Key Responsibilities:Manage store operations, including...

  • Operations Manager

    1 month ago


    White Lake, Michigan, United States Domino's Pizza LLC Full time

    Starting salary at 42,000 a year based on experience plus potential for bonuses.ABOUT THE POSITION As the Operations Manager, you will oversee all activities during your designated shifts. This encompasses managing cost efficiency, inventory oversight, cash management, and fostering positive customer interactions. Leading by example is essential, and...


  • White Lake, Michigan, United States Suser Restaurant Group Full time

    Job OverviewWe are seeking a highly skilled and experienced General Manager to lead our team at Sparkies Kitchen & Bar, a part of Suser Restaurant Group. As a General Manager, you will be responsible for the day-to-day operation and management of our restaurant, ensuring exceptional customer service and a seamless dining experience.Key ResponsibilitiesTeam...


  • White Lake, Michigan, United States The Auto Club Group Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving complex issues? We're seeking a highly skilled Customer Service Representative to join our team at The Auto Club Group.About the Role:Provide top-notch customer service to our members,...


  • White Lake, Michigan, United States Wild Bill's Tobacco Full time

    **Job Summary**Wild Bill's Tobacco is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our retail store staff, you will be responsible for providing exceptional customer service, promoting our brand, and ensuring a positive shopping experience for our customers.**Responsibilities:**Provide excellent...

  • Assistant Manager

    2 weeks ago


    White Lake, Michigan, United States Carter Lumber Full time

    Job OverviewCarter Lumber is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.Key ResponsibilitiesManage and implement daily store operations to achieve sales...


  • White Lake, Michigan, United States Taco Bell Full time

    Restaurant Operations ManagerJob Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Taco Bell. As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the restaurant...


  • White Lake, Michigan, United States Suser Restaurant Group Full time

    Job DescriptionWe are a dynamic restaurant group, Suser Restaurant Group, seeking a highly skilled and experienced General Manager to lead our team at Sparkies Kitchen & Bar. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring exceptional customer service, efficient operations, and a positive...


  • White Lake, Michigan, United States Wild Bill's Tobacco Full time

    Job SummaryWild Bill's Tobacco is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and well-stocked store environment.Key ResponsibilitiesCustomer Service: Greet...


  • White Lake, Michigan, United States Great Clips Full time

    Are you a skilled stylist looking for a new challenge? Do you have a passion for leadership and a desire to grow your career? If so, we may have the perfect opportunity for you!As an Assistant Salon Manager at Great Clips, you will have the chance to develop your skills and take on new responsibilities. You will work closely with our salon owners to drive...

  • Store Manager

    4 weeks ago


    White Lake, Michigan, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly skilled and experienced Store Manager to join our team at Domino's Pizza LLC. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.Key Responsibilities:Manage and supervise a team of employees to...


  • White Lake, Michigan, United States Taco Bell Full time

    Restaurant Operations ManagerJob SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a Restaurant Operations Manager, you will be responsible for the overall operation of the restaurant, including managing a team of employees, maintaining high standards of customer service, and ensuring the...


  • White Lake, Michigan, United States Great Clips Full time

    About the Role:We are seeking a highly motivated and skilled Salon Assistant Manager to join our team at Great Clips. As a Salon Assistant Manager, you will play a key role in supporting the Salon Manager in leading a team of stylists and ensuring the salon runs smoothly and efficiently.Key Responsibilities:Support the Salon Manager in leading a team of...


  • White Lake, Michigan, United States Carter Lumber Full time

    Job OverviewCarter Lumber is seeking a highly skilled Yard Supervisor to join our team. As a Yard Supervisor, you will play a vital role in the functioning of our lumber yard, overseeing employee management, customer service, and yard operations.Key ResponsibilitiesManage employee performance, including hiring, communication, and discipline.Provide...


  • Walled Lake, Michigan, United States Meijer Full time

    About the RoleWe're seeking a skilled Cashier to join our team at Meijer. As a Cashier, you will be responsible for providing exceptional customer service in the checkout lane, ensuring a positive and lasting impact on our customers.Key ResponsibilitiesUtilize technology to complete activities and tasks efficiently.Create 'WOW' moments that have a positive...


  • Walled Lake, Michigan, United States Meijer Full time

    About the RoleWe're seeking a skilled Cashier to join our team at Meijer. As a Cashier, you will be responsible for providing exceptional customer service in the checkout lane, ensuring a positive and lasting impact on our customers.Key ResponsibilitiesUtilize technology to complete transactions and tasks efficiently.Create 'WOW' moments that have a positive...