Hotel Front Desk Associate at Econolodge Inn and Suites, Gatlinburg
1 week ago
We are seeking a motivated and detail-oriented Front Desk Associate to join our team at Aarya Hotel LLC. In this part-time role, you will have the opportunity to develop your customer service skills while working towards a full-time position.
Job Responsibilities- Register and assign rooms to guests ensuring seamless check-in experiences
- Verify and confirm phone and online reservations in a timely manner
- Respond promptly to guest needs, requests, and complaints with empathy and professionalism
- Process payment from departing guests accurately and efficiently
- Maintain accurate records of occupied rooms and guests
- Communicate relevant guest information to designated departments
- Previous experience in customer-facing roles or related industries
- Ability to build rapport with guests and colleagues alike
- Strong organizational and time management skills
- Excellent written and verbal communication skills
The estimated annual salary for this role is $25,000-$30,000 based on industry standards and location considerations. As a valued member of our team, you will also be eligible for [insert benefits here, e.g., health insurance, paid time off, etc.].
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