Night Auditor

Company Description

$16.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Smoky Mountain Resort & Spa:
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

Are you a detail-oriented professional with a knack for problem-solving and a passion for delivering exceptional guest service? We're seeking a Night Auditor to oversee late-night operations, ensure accurate financial reporting, and provide outstanding service to our guests.

As a Night Auditor, you will:

• Check all Front Desk transactions and make corrections if necessary
• Examine department activities for compliance with management plans and policies
• Prepare and submit audit findings and makes recommendations to management
• Write vouchers, run folios, run calculator tapes on all vouchers and balance with the daily report in preparation for the accounting department
• Balance all credit cards and transfer to the bank
• Run rooms report and verify rates
• Check in and out guests
• Be responsible for closing out the business day and generating daily reports to include all front desk and retail outlets within the designated resorts
• Perform other duties as assigned by the Night Audit Supervisor

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service skills, with a focus on creating a welcoming and positive environment for guests
• Must be able to lift up to 15lbs and stand for long periods
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

---