Client Success Strategist

3 weeks ago


Detroit, Michigan, United States Courser Full time
About CourserCourser is a dynamic IT company that offers a fast-paced and ever-evolving work environment. We prioritize our employees' personal and professional development, offering best-in-class training, mentorship, and opportunities for growth through our self-promotion paths. Our company culture is built on values of teamwork, service, growth-mindedness, trust, and innovation.

The ideal candidate for this role will be a knowledgeable and customer-focused individual who can build strong relationships with clients and provide exceptional technical support. The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.

Job RequirementsKey Skills and Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
  • 3+ years of experience in account management, customer success, sales, or a related field.
  • Proven track record of managing client relationships and achieving revenue targets.
  • Excellent communication, negotiation, and presentation skills, with the ability to build rapport with clients.
  • Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously.
  • Proficiency with CRM software (e.g., Salesforce) and other sales tools.
  • Strong problem-solving skills, with the ability to think strategically and identify growth opportunities within accounts.


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