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Front Desk Associate, South Beach

2 months ago

Miami FL USA, United States Equinox Full time
Job Title: Front Desk Associate, South Beach

Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in South Beach. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:

  • Provide top-notch customer service to members, prospective members, and guests
  • Professionally greet members and guests, scanning membership IDs as needed
  • Answer phone calls and respond to inquiries in a timely and courteous manner
  • Update member accounts and maintain accurate records
  • Maintain a clean and organized lobby area, ensuring a welcoming environment for all
  • Work flexible schedules, including opening shifts, to meet the needs of the club

Requirements:

  • Reliable, professional, and computer literate with excellent communication skills
  • Passionate about health, fitness, and/or sports, with a strong desire to provide exceptional service

What We Offer:

  • Complimentary club membership, allowing you to experience the best of Equinox firsthand
  • Perks and incentives with our products and services, including personal training, Pilates, spa, and shop

About Equinox:

Equinox is a high-growth collective of influential, experiential, and differentiated lifestyle brands. We are passionate about high-performance living and strive to inspire and motivate our members and employees to maximize their potential. Our portfolio of brands is recognized globally, with locations in major cities across the United States, London, Toronto, and Vancouver.