Customer Service Specialist
15 hours ago
Warehouse Services, Inc. is seeking a skilled Customer Service Specialist to join our team in Evansville, IN.
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.
Job Description:
We are looking for an individual who can effectively communicate with clients and provide excellent customer service. The successful candidate will be responsible for:
- Documentation and processing: Scanning and completing paperwork for invoicing and payroll purposes.
- Delivery tracking: Monitoring all deliveries and updating customers on timing and managing delay issues.
- Record maintenance: Ensuring accuracy and currency in attendance, payroll, and accounts payable/receivable records.
- Customer relations: Addressing customer issues promptly to maintain and enhance customer satisfaction.
- Team coordination: Working closely with the transportation team to support and achieve the Client's objectives.
- Flexibility: Undertaking additional duties as required, demonstrating adaptability to business needs.
Required Qualifications:
- Interpersonal skills: Exceptional ability to engage effectively with both team members and high-profile clients.
- Technical proficiency: Proficient in Microsoft Office tools, including Excel, Word, and PowerPoint.
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