Customer Service Support Specialist

2 days ago


Evansville, Indiana, United States OneMain Financial Full time

About the Opportunity

  • We are seeking a skilled Customer Service Support Specialist to join our team in Evansville, IN.

Key Responsibilities

  • Provide exceptional support to customers through inbound calls and interactions, ensuring timely and accurate resolution of their queries.
  • Review and process account transactions, maintaining compliance with policy and procedures, and utilizing organizational skills to prioritize tasks effectively.
  • Communicate with branches and departments to ensure seamless data sharing and reporting, providing insights to management on a regular basis.
  • Maintain a positive workplace environment by completing assigned tasks efficiently and accurately.

Requirements

  • A high school diploma or equivalent is required, with additional training being preferred.
  • At least 1 year of experience in financial services, with a basic knowledge of Microsoft Office.
  • Possess excellent organizational, detail-oriented, flexible, and time-management skills, along with collaboration and multitasking abilities.
  • Familiarity with systems and primary job functions, as well as knowledge and understanding of policies and procedures.

About OneMain Financial

We offer responsible access to credit for nonprime customers, focusing on improving the financial well-being of hardworking Americans.

We provide a suite of personal loans, credit cards, and other products designed to help people borrow better and work toward a brighter future.

We value transformative digital thinking, customer-first energy, and flexible work arrangements that promote growth in careers, lives, and our company.

We strive for an inclusive culture, career development, and community impact.

Benefits

We offer comprehensive benefits including health and wellbeing options, up to 4% matching 401(k), employee stock purchase plan, tuition reimbursement, paid time off, and holidays.

Compensation: $52,000 - $72,000 per year



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