Event Support Specialist
1 week ago
Position Type: Part-Time
Schedule: Flexible hours, ranging from 6 to 12 hours weekly
Compensation: $20-$25 per hour, based on experience
Role Summary:
The Event Support Specialist is integral to the successful planning and execution of various events. This role focuses on facilitating artist hospitality and providing essential technical assistance during events organized by Relentless Beats.
This position serves as a key intermediary between the artist, venue, and promoter on the day of the event, ensuring that all operational requirements are effectively communicated and fulfilled.
The ideal candidate should possess a strong enthusiasm for music, outstanding communication abilities, and the capacity to excel in a dynamic environment.
Key Responsibilities:
- Review advance documentation to comprehend the artist's requirements and expectations.
- Source necessary equipment from the Relentless Beats office or production vendors.
- Procure hospitality items as per the approved rider and address any procurement challenges proactively.
- Prepare the artist's dressing area and coordinate with venue personnel for additional hospitality requests.
- Act as the primary contact for the artist's team during the event, ensuring timely arrival and providing necessary assistance.
- Maintain restricted areas such as the side stage and dressing rooms, collaborating with security as needed.
- Set up technical equipment, including CDJs and mixers, troubleshooting issues as they arise.
- Assist with the event schedule, ensuring support acts adhere to their designated performance times.
- Engage with artists, their teams, customers, and the public through various communication channels to provide support and information.
- Coordinate with the onsite box office to accommodate artist guests.
- Address artist inquiries and concerns, escalating issues to the appropriate team member when necessary.
- Document all relevant details regarding events and artist needs, requests, and feedback.
- Adhere to safety protocols to maintain a secure working environment.
- Participate in required training sessions and meetings.
- Engage in ongoing professional development activities.
- Perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent is mandatory.
- Prior customer service experience is essential.
- Minimum of 1 year of experience in live entertainment production or technical roles.
- Familiarity with DJ backline equipment is preferred.
Work Environment:
This position requires working at various event venues, both indoors and outdoors, where exposure to loud noise is frequent. Regular travel to event sites is necessary, and the role involves evening and weekend commitments.
Physical Requirements:
Ability to adapt to varying temperature conditions, tolerate high noise levels, and perform physical tasks such as lifting and moving equipment. A valid driver's license and reliable transportation are required.
About Relentless Beats:
Founded by Thomas Turner, Relentless Beats has established itself as a leading independent promoter in the Southwest, producing over 400 events annually featuring a diverse array of artists across multiple states.
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