Director of Facilities Management

2 weeks ago

Baltimore, Maryland, United States Chimes International LTD Full time

About Chimes International LTD

Chimes International LTD is a leading not-for-profit organization dedicated to empowering individuals with intellectual and behavioral challenges to achieve their full potential. Our comprehensive services, including educational, employment, vocational, residential, habilitative, and behavioral health programs, are delivered through a network of national and international affiliates.

Key Responsibilities:

Strategic Leadership & Planning:

  • Develop and implement a strategic facilities management plan that aligns with the organization's long-term goals and objectives.
  • Establish and maintain key performance indicators (KPIs) to monitor and improve facilities performance, ensuring optimal working conditions and minimal downtime.
  • Drive initiatives to enhance operational efficiency, reduce costs, and improve service quality, fostering a culture of continuous improvement and operational excellence.
  • Collaborate with senior management to align facilities operations with overall business strategies, ensuring seamless integration and effective resource allocation.

Operations Management:

  • Oversee the day-to-day operations of facilities management, including building operations, maintenance, space planning, and safety protocols, ensuring compliance with relevant regulations and standards.
  • Ensure all facilities are fully operational and maintain optimal working conditions, including HVAC, electrical, plumbing, and structural systems, through proactive maintenance and repair programs.
  • Manage the allocation of resources, including staff and subcontractors/vendors, budget, and equipment, to meet operational demands and optimize resource utilization.
  • Implement and monitor preventive and corrective maintenance programs to extend asset life and minimize downtime, ensuring maximum efficiency and productivity.

Maintenance Management:

  • Develop and oversee a comprehensive maintenance program, including preventive, predictive, and corrective maintenance, to ensure optimal equipment performance and minimize maintenance costs.
  • Ensure all maintenance activities comply with relevant safety, health, and environmental regulations, maintaining a safe and healthy work environment.
  • Manage vendor and contractor relationships to ensure the timely and cost-effective delivery of services, fostering strong partnerships and collaborative working relationships.
  • Monitor maintenance budgets, optimizing expenditure without compromising quality or safety, and providing regular financial reports and forecasts to support decision-making.

Safety & Compliance:

  • Ensure compliance with all local, state, and federal regulations, including OSHA, environmental, and fire safety standards, maintaining a safe and healthy work environment.
  • Implement safety programs and protocols to maintain a safe environment for employees, visitors, and contractors, conducting regular audits and inspections to identify and mitigate potential hazards and risks.
  • Lead incident investigations and develop corrective actions to prevent recurrence, ensuring a culture of safety and accountability.

Team Leadership & Development:

  • Lead, mentor, and develop a high-performing facilities management team, including operations managers, maintenance staff, and support personnel, fostering a culture of continuous learning and professional growth.
  • Foster a culture of operational excellence, encouraging innovation, creativity, and continuous improvement within the team, and providing regular performance reviews and constructive feedback to support employee growth and development.
  • Ensure staffing levels are adequate to meet operational demands, managing recruitment and talent acquisition to maintain a skilled and motivated workforce.

Budgeting & Financial Management:

  • Develop and manage the facilities management budget, including operating expenses, capital expenditures, and maintenance costs, ensuring optimal resource allocation and financial management.
  • Monitor financial performance, identifying cost-saving opportunities and implementing budgetary controls to optimize expenditure and minimize waste.
  • Prepare financial reports and forecasts to support decision-making and strategic planning, ensuring transparency and accountability in financial management.

Sustainability & Energy Management:

  • Develop and implement sustainability initiatives to reduce the environmental impact of facilities operations, aligning with the organization's commitment to environmental stewardship and social responsibility.
  • Manage energy consumption, water usage, and waste management programs to achieve sustainability goals, collaborating with the sustainability team to incorporate green building practices and technologies into operations.

Project Management:

  • Oversee facilities-related projects, including renovations, relocations, and new construction, ensuring timely completion, within budget, and meeting quality and safety standards.
  • Coordinate with internal stakeholders and external vendors to manage project timelines, resources, and deliverables, ensuring seamless integration and effective project management.

Stakeholder Engagement:

  • Serve as the primary point of contact for facilities-related inquiries and concerns from internal and external stakeholders, maintaining strong relationships and effective communication.
  • Maintain strong relationships with key stakeholders, including tenants, employees, contractors, and regulatory agencies, ensuring seamless communication and collaboration.

Qualifications:

Education:

  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field, with a Master's degree preferred.

Experience:

  • Minimum of 10 years of experience in facilities management, including at least 5 years in a leadership role, with proven experience in managing large-scale facilities operations and maintenance in a complex, multi-site environment.
  • Experience with Ability One Program a plus.

Skills & Competencies:

  • Strong leadership and people management skills, with a track record of building and developing high-performing teams, fostering a culture of operational excellence and continuous improvement.
  • In-depth knowledge of facilities management best practices, including maintenance management, safety regulations, and sustainability initiatives, with excellent financial management skills and experience in budgeting, cost control, and financial reporting.
  • Strong project management skills, with the ability to manage multiple projects simultaneously, ensuring timely completion, within budget, and meeting quality and safety standards.

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