Sales Counter Representative

2 weeks ago


Wilmington, North Carolina, United States Accentuate Staffing Full time

Company Overview: Accentuate Staffing is collaborating with a thriving plumbing supply firm in search of a dedicated and customer-oriented Sales Counter Representative.

Position Summary: This role is a temporary-to-permanent opportunity during the first shift. Ideal candidates will possess a genuine interest in the plumbing industry and a commitment to assisting customers in identifying the best products for their needs.

Key Responsibilities:

  • Welcome and assist customers with a courteous and professional demeanor.
  • Offer detailed product insights and tailored recommendations based on customer requirements.
  • Accurately and efficiently process sales transactions.
  • Ensure the sales counter and display area are clean and well-organized.
  • Retrieve orders from the storage area.
  • Restock and maintain inventory levels as necessary.
  • Address customer inquiries and resolve issues or complaints, both in-person and via phone.
  • Work collaboratively with colleagues to meet sales objectives and enhance customer satisfaction.
  • Keep informed about product offerings and industry developments.

Qualifications:

  • High school diploma or equivalent qualification.
  • Prior experience in counter sales or customer service, ideally within the Plumbing and HVAC sectors.
  • Excellent interpersonal and communication abilities.
  • Capability to thrive in a fast-paced setting and manage multiple responsibilities.
  • Basic computer proficiency and familiarity with point-of-sale and order management systems.
  • Understanding of Plumbing and HVAC products is advantageous.
  • Physical ability to lift and transport heavy items as required.
  • Experience operating a forklift is a plus.


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