Operations Lead
2 days ago
At Bank of America, we are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' growth and well-being. As an Operations Lead, you will play a critical role in driving responsible growth and delivering exceptional results for our clients, teammates, and communities.
Key Responsibilities:- Develop and implement procedures to enhance productivity and efficiency in operations areas.
- Serve as an escalation point to resolve complex operational issues and ensure compliance with policies.
- Manage expense reporting, forecasting, and compensation decisioning for operations teams.
- Lead and develop managers of operations teams, focusing on career development and talent planning.
- 5+ years of experience leading production teams and people management.
- 2+ years of Risk Management and/or Business Controls experience with a proven track record of identifying process gaps.
- Strong executive presence and communication skills.
- Familiarity with MS Office Suite and ability to work in a team environment.
- Experience working in highly productive teams within a fast-paced environment.
- College degree or comparable work experience.
- Business Operations Management
- Process Management
- Process Performance Measurement
- Result Orientation
- Customer and Client Focus
- Planning
- Reporting
- Risk Management
- Talent Development
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
This role is eligible for benefits and is a full-time position with a competitive salary range of $107,000 to $200,000 per year, depending on experience and qualifications.
Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' growth and well-being.
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