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Operations Team Lead

1 month ago

New York, New York, United States Crate & Barrel Full time
{"title": "Operations Team Lead", "description": "Be a Part of Something Beautiful

We're seeking a skilled and organized Operations Team Lead to join our team at Crate & Barrel. As a key member of our operations team, you'll play a crucial role in creating a seamless customer experience.

Key Responsibilities:
  • Lead the merchandising and stockroom teams to ensure efficient and effective operations.
  • Develop and implement visual merchandising plans to drive sales and customer engagement.
  • Collaborate with the Assistant Store Leader to train and develop associates on product knowledge, selling, and customer service.
  • Maintain a high level of product knowledge and stay up-to-date on new store initiatives.
  • Review KPI results and identify opportunities for improvement.
What We're Looking For:
  • 1+ years of customer service or retail experience.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.

We offer a competitive hourly rate of $18.00 - $23.00, plus opportunities for bonuses and sales incentives.

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