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Client Relations Specialist

2 months ago


New York, New York, United States Advance Group Inc Full time
Job Overview

We are seeking a dynamic and highly driven individual with a proven track record in the non-profit and political sectors. The primary objective is to deliver exceptional service that surpasses client expectations, which requires a skilled, dedicated, and experienced team. This position plays a vital role in supporting senior management in achieving client objectives.

Key Responsibilities
  • Maintain an organized schedule for assigned clients.
  • Oversee call sessions with fundraising clients, including planning and preparation with the executive client manager, followed by diligent tracking and follow-up.
  • Plan and coordinate fundraising events, managing all aspects including contribution collection, organization, and follow-up.
  • Draft professional correspondence on behalf of clients.
  • Assist executive staff with daily client management tasks.
  • Track lobbying activities and prepare necessary reports.
Qualifications
  • Energetic, creative, and self-motivated with the ability to work independently.
  • Exceptional writing and verbal communication skills.
  • Proven ability to engage clients and establish strong relationships swiftly.
  • Outstanding attention to detail and organizational capabilities.
  • Commitment to integrity and customer service excellence.
  • Availability to work evenings and weekends as needed.
  • A minimum of one year of experience in organizing, advocacy, or campaign/non-profit fundraising.
  • Proficiency in Microsoft Office Suite and Google for Business; familiarity with NGPVAN and Votebuilder is advantageous.
  • A Bachelor’s degree is required.
  • This position is primarily remote but requires residency in the New York/New Jersey area for occasional client meetings and events.
About Advance Group Inc

Founded and led by Scott Levenson since 1990, Advance Group Inc is a diverse team committed to delivering impactful results. Our collective expertise encompasses lobbying, campaign management, communications, graphic design, fundraising, digital marketing, and more.