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Cafe Retail Manager

2 months ago

Richland, Washington, United States Compass Group Careers Full time
Job Title: Cafe Retail Manager

About the Role:

We are seeking a highly skilled and experienced Cafe Retail Manager to join our team at Compass Group Careers. As a Cafe Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

  • Operational Management: Plan and supervise special functions, maintain cash controls, payroll records, and oversee the hiring and training of our hourly team members.
  • Customer Satisfaction: Ensure customer satisfaction and good public relations through the safe and efficient use of resources.
  • Staff Management: Direct staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
  • Training and Development: Train staff in customer service, proper portioning, cashier skills, and safety/sanitation.
  • Reporting and Communication: Complete all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Communication: Communicate effectively with all team members, patients, and families.
  • Cash Handling: Implement and maintain cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds.

Requirements:

  • Education: B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
  • Experience: Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training.
  • Skills: Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L Accountability: P&L accountability and contract-managed service experience is desirable.
  • Retail Marketing: Experience with cash retail operations and retail marketing experiences are highly desirable.
  • Leadership and Management: Supervisory, leadership, management, and coaching skills.
  • Communication: Good communication skills both written and verbal.
  • Technical Skills: Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail, and the Internet.

What We Offer:

  • Medical: Medical insurance.
  • Dental: Dental insurance.
  • Vision: Vision insurance.
  • Life Insurance/ AD: Life insurance and accidental death insurance.
  • Disability Insurance: Disability insurance.
  • Retirement Plan: Retirement plan.
  • Flexible Time Off: Flexible time off.
  • Holiday Time Off: Holiday time off (varies by site/state).
  • Associate Shopping Program: Associate shopping program.
  • Health and Wellness Programs: Health and wellness programs.
  • Discount Marketplace: Discount marketplace.
  • Identity Theft Protection: Identity theft protection.
  • Pet Insurance: Pet insurance.
  • Commuter Benefits: Commuter benefits.
  • Employee Assistance Program: Employee assistance program.
  • Flexible Spending Accounts (FSAs): Flexible spending accounts (FSAs).